This governance role sits in the Divisional Governance Team at West Hertfordshire Teaching Hospitals NHS Trust, working across a large clinical division under the Deputy Head of Governance. The core of the work is coordinating risk management, incident reporting, complaints and clinical audit, leading assigned patient safety investigations under PSIRF, and producing governance reports. Core hours are 37.5 a week, Monday to Friday, with some meetings outside standard hours. Registration as a healthcare professional is required.
What the job involves
- Support implementation of the Trust's Quality Governance Framework
- Lead and coordinate governance activities including risk management, incident reporting, patient safety, complaints and clinical audit
- Support implementation of PSIRF and lead assigned learning responses and investigations
- Ensure divisional risks are managed, maintained and escalated where appropriate
- Produce governance reports, performance dashboards and assurance information for governance meetings
- Support compliance with CQC standards and other regulatory requirements
- Analyse data from incidents, complaints, audits and patient feedback to identify themes, risks and improvement opportunities
- Coordinate divisional governance meetings, action plans and work programmes
- Monitor governance action plans
- Provide expert advice to clinical and operational teams
Qualifications
- Degree or equivalent experience in a relevant field such as healthcare governance, quality, management or patient safety
- Evidence of continuing professional development in governance, patient safety or risk management
- Formal training in incident investigation methodologies for PSIRF
Registration & licences
- Registered healthcare professional
Experience
- Significant experience in a healthcare governance, risk management or patient safety role
- Experience supporting incident management systems, including coordinating and tracking investigations
Skills & knowledge
- Detailed knowledge of NHS quality governance frameworks and systems
- Understanding of CQC standards, PSIRF, clinical audit and effectiveness frameworks, and complaints and risk management processes
What’s offered
- Variety of flexible working options
- Support for staff wellbeing and development