Distribution Operations Lead - Exams

Cambridge University Press & Assessment; Whittlesford; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Private medical

Discretionary annual bonus

Group personal pension scheme

Life assurance

Green travel schemes

Job summary

Cambridge University Press & Assessment in Whittlesford, UK, seeks a Distribution Senior Supervisor to lead a fast‑paced team handling exam materials. You will plan and coordinate daily activities, ensure accuracy, security, and timely delivery across international locations, and drive continuous improvement.

You will motivate staff, manage resources, analyse performance data and collaborate with engineering for machine maintenance. Flexible hours during peak periods apply.

Qualifications

• Leadership, motivation and conflict‑management abilities.
• Proficient in Microsoft Office and data handling.
• Strong time‑management and organisational skills.
• High attention to quality and accuracy; effective communication.
• Ability to plan, prioritise and delegate tasks.
• Understanding of health and safety policies and procedures.
• Ability to analyse and interpret operational data.
• Comfortable working to strict deadlines and SLAs.

Responsibilities

• Lead, develop and motivate a team to meet deadlines and SLAs.
• Plan daily activities, allocate resources and coordinate workflows.
• Maintain confidentiality and integrity of exam materials.
• Conduct appraisals and support professional development.
• Analyse performance data and monitor productivity.
• Build relationships and respond to operational inquiries.
• Assist with budgeting, forecasting and documentation.
• Promote continuous improvement across operations.
• Collaborate with engineering to support machine maintenance.
• Act as site contact or deputise when required.

Skills

Leadership

Team motivation

Communication

Operations planning

Data analysis

Time management

Health and safety awareness

Deadline discipline

Tools

Microsoft Office

Job description

Cambridge University Press & Assessment in Whittlesford, UK, seeks a Distribution Senior Supervisor to lead a fast‑paced team handling exam materials. You will plan and coordinate daily activities, ensure accuracy, security, and timely delivery across international locations, and drive continuous improvement.

You will motivate staff, manage resources, analyse performance data and collaborate with engineering for machine maintenance. Flexible hours during peak periods apply.