Hybrid Education Operations Specialist

Cambridge University Press; Cambridge; Hybrid; GBP 25,000 - 29,000; Full time

Benefits offered by this job

28 days annual leave

Private medical

Discretionary annual bonus

Group personal pension

Life assurance

Green travel schemes

Job summary

Cambridge University Press & Assessment in Cambridge is seeking an Operations Support Administrator to provide flexible administrative support across Education Operations during peak periods. You’ll rotate between teams, ensuring timely completion of tasks and supporting operational resilience.

You’ll take ownership of delivering agreed operational processes, champion excellent customer service, and thrive in an environment where priorities can change quickly.

Qualifications

• Experience in administrative work, ideally in a busy setting.
• Proactive and adaptable, thriving in a changing environment.
• Strong prioritisation, attention to detail and communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Collaborative and approachable with strong relationship-building abilities.

Responsibilities

• Complete varied operational processes accurately and on time.
• Provide excellent customer service to internal and external stakeholders.
• Share best practices to identify and implement process improvements.

Skills

Attention to detail

Adaptable

Administrative work

Microsoft Office

Communication

Collaborative

Tools

SAP

Cambridge exam platforms

PowerBI

Job description

Cambridge University Press & Assessment in Cambridge is seeking an Operations Support Administrator to provide flexible administrative support across Education Operations during peak periods. You’ll rotate between teams, ensuring timely completion of tasks and supporting operational resilience.

You’ll take ownership of delivering agreed operational processes, champion excellent customer service, and thrive in an environment where priorities can change quickly.