Disruption Response Coordinator - Flexible Hours & Travel

Transportukbus; Greater London; Hybrid; GBP 18,000 - 26,000; Part time

Benefits offered by this job

Ultimate flexibility

Full training

Travel opportunities

Competitive salary

Employee assistance programme

Job summary

Transportukbus in London is seeking a Rail Replacement Coordinator to manage GTR network disruption and pre-planned works, covering the Home Counties and coastal routes from the London head office. You will play a key role in keeping customers informed and ensuring a smooth journey.

Role involves safety-critical duties and on-going training; a valid driving licence and own transport are required. Attendance may be needed seven days a week with flexible hours.

Qualifications

• Great attention to detail required.
• Strong decision-making skills expected.
• A systematic approach to working is essential.
• Available to work flexibly at short notice.
• Must be a car driver with own transport.

Responsibilities

• Coordinate rail replacement across the GTR network during disruption and planned works.
• Keep customers informed throughout their journey and provide a reliable experience.
• Carry out safety-critical duties as required and participate in training.
• Support with events and learn to manage various disruption scenarios.

Skills

Great attention to detail

Strong decision-making

Systematic approach

Flexible at short notice

Car driver with own transport

Job description

Transportukbus in London is seeking a Rail Replacement Coordinator to manage GTR network disruption and pre-planned works, covering the Home Counties and coastal routes from the London head office. You will play a key role in keeping customers informed and ensuring a smooth journey.

Role involves safety-critical duties and on-going training; a valid driving licence and own transport are required. Attendance may be needed seven days a week with flexible hours.