Dispersal Housing Officer - Support & Property Care

New Appointments Group Ltd; Bristol; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

33 days annual leave

Life cover (2x basic salary)

Westfield Health membership

Pension contributions (4% employer, 4%

Referral bonus scheme

Job summary

New Appointments Group Ltd. is recruiting a Housing Officer for Dispersal Accommodation in Bristol. The role focuses on supporting Service Users, ensuring welfare, safety, and successful move-on from dispersal accommodation.

Manage a large caseload and oversee a portfolio of properties to keep them safe, well-maintained and compliant. The position requires strong organisation, resilience, and a genuine passion for supporting people.

Qualifications

• Experience in housing, support work or a similar role.
• Strong organisational skills and ability to manage a high-volume caseload.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Full UK Driving Licence and access to own vehicle (essential).

Responsibilities

• Service User Support: Manage a caseload of approximately 200-250 Service Users.
• Inductions and support for Service Users settling into accommodation.
• Carry out regular welfare checks and property visits.
• Signpost individuals to relevant services such as healthcare and local support agencies.
• Report and manage incidents, safeguarding concerns, and absconding cases.
• Ensure timely move-on in line with contractual requirements.
• Property & Portfolio Management: conduct property inspections and report maintenance issues.
• Coordinate repairs and ensure properties meet health & safety standards.
• Prepare properties for new occupants and manage voids effectively.
• Support inventory management and minor repairs where required.
• Collaboration & Communication: work with internal teams and external stakeholders.
• Attend meetings and contribute to service delivery improvements.
• Maintain accurate, up-to-date records and documentation.
• Support colleagues and provide cover when required.
• General Responsibilities: Ensure compliance with procedures and legislation.
• Participate in training and development.
• Remain responsive to communications and emergencies.

Skills

Organisational skills

Communication skills

Team player

Driving licence

Job description

New Appointments Group Ltd. is recruiting a Housing Officer for Dispersal Accommodation in Bristol. The role focuses on supporting Service Users, ensuring welfare, safety, and successful move-on from dispersal accommodation.

Manage a large caseload and oversee a portfolio of properties to keep them safe, well-maintained and compliant. The position requires strong organisation, resilience, and a genuine passion for supporting people.