Dispenser

Grey Gable Surgery; Worcester; On-site; GBP 18,000 - 24,000; Part time

Job summary

Grey Gable Surgery is seeking a Pharmacy/GP Dispenser for a 32-hour week in a busy rural GP practice in Worcester. The role involves dispensing, handling till duties, and assisting patients with prescriptions while maintaining stock and compliance with regulations.

Prior pharmacy experience is desirable and a proactive, courteous approach is essential. The successful candidate will join a small team and contribute to efficient patient service in a fast-paced environment, with clear communication

Qualifications

• Customer service experience in a busy reception/dispensing environment.
• Strong communication and problem‑solving skills.
• Ability to manage prescriptions, stock and till transactions with accuracy.

Responsibilities

• Answer calls professionally and assist patients with prescriptions and queries.
• Accurate dispensing and till duties; liaise with GPs, pharmacists and pharmacy technicians for workflow.
• Maintain stock levels and ensure compliance with regulations and guidelines for pharmacy operations.

Skills

Customer service

Communication

Problem solving

Cash handling

Education

NVQ Level 2 in pharmacy services

Job description

Job summary

Hours: 32 hours per week

Hours TBC - Tuesday, Wednesday, Thursday and Friday

We are seeking a Pharmacy/GP Dispenser with experience of working in a busy dispensary, which aims to provide an efficient and friendly service to all our patients. We require a pro‑active, hardworking individual who can keep up with the fast pace and responsibilities.

Main duties of the job

The ideal candidate will be expected to answer calls in a professional manner, demonstrate excellent communication skills, be adept at problem‑solving, provide comprehensive assistance to customers, and effectively address any issues relating to prescriptions, medication availability, and general pharmacy services. They will possess a calm and professional manner when dealing with customers and colleagues. Prior experience in a pharmacy setting is desirable. Outstanding communication skills and a courteous, professional demeanour are essential for this position.

Daily duties will include working on the till, accurate dispensing, collaborate with GPs pharmacists and pharmacy technicians to ensure efficient workflow, dealing with patient queries. Maintain inventory levels and perform stock management tasks, adhere to all relevant regulations and guidelines related to pharmacy operations. Assist in maintaining a clean and organized work environment.

About us

Grey Gable surgery is a busy rural GP surgery. Within the dispensary you will be joining a small team of 5 other dispensers along with 2 pre‑registration pharmacists.

Job responsibilities

Daily duties will include working on the till, accurate dispensing, collaborate with GPs pharmacists and pharmacy technicians to ensure efficient workflow, dealing with patient queries. Maintain inventory levels and perform stock management tasks, adhere to all relevant regulations and guidelines related to pharmacy operations. Assist in maintaining a clean and organized work environment.

Person Specification

Experience

Desirable

• At least 1 years experience as a qualified dispenser

Qualifications

Essential

• NVQ Level 2 in pharmacy services

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.