Dispatch Planner: Fast-Paced Scheduling & Customer Care

Ambitions Personnel; Lincoln; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Fully paid classroom training

Ongoing mentoring from planners

Job summary

Ambitions Personnel in Lincoln is seeking a Dispatcher to schedule work for our field teams, liaise with customers, technicians and internal departments, and deliver a high standard of service. You will work 37 hours weekly on a rotating shift, including weekends, with fully paid training and mentoring.

The role requires strong administration and communication skills, and the ability to prioritise, multi-task and stay organised in a fast-paced environment.

Qualifications

• Strong administration and communication skills
• Ability to prioritise tasks and multi-task in a fast-paced environment
• Willingness to learn with training provided

Responsibilities

• Schedule work for field teams to maximise efficiency.
• Liaise with customers, technicians and internal teams to ensure timely completion of jobs.
• Maintain high standards of customer service and accuracy in scheduling.
• Prioritise tasks, adapt to changing demands and stay organised in a busy environment.
• Handle tasks independently and in collaboration with colleagues as required.

Skills

Administration

Communication

Time management

Customer service

Multi-tasking

Organisational skills

Problem solving

Job description

Ambitions Personnel in Lincoln is seeking a Dispatcher to schedule work for our field teams, liaise with customers, technicians and internal departments, and deliver a high standard of service. You will work 37 hours weekly on a rotating shift, including weekends, with fully paid training and mentoring.

The role requires strong administration and communication skills, and the ability to prioritise, multi-task and stay organised in a fast-paced environment.