Dispatch & Contact Officer: 101/999 Response Pro

Dorset Police; Wool; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Dorset Police is seeking a Dispatch and Contact Officer to join the Dorset Contact Management team. You will be a friendly, patient individual who can work as part of a close-knit, supportive team and make decisions in situations which may be frustrating or distressing for the caller.

The role involves providing a high-quality service to the public, officers and staff. This on-site, full-time post is based in Wool (DT2 8DZ).

Qualifications

• Friendly, patient, broad minded with a positive attitude.
• Able to work as part of a close-knit, supportive team.
• Able to make decisions in frustrating or distressing caller situations.

Responsibilities

• Participate in Dorset Contact Management and provide a high-quality service to the public, officers and staff.
• Direct officers to incidents and control incidents via radio and other digital channels.

Skills

Friendly

Patient

Teamwork

Calm under pressure

Job description

Dorset Police is seeking a Dispatch and Contact Officer to join the Dorset Contact Management team. You will be a friendly, patient individual who can work as part of a close-knit, supportive team and make decisions in situations which may be frustrating or distressing for the caller.

The role involves providing a high-quality service to the public, officers and staff. This on-site, full-time post is based in Wool (DT2 8DZ).