Disconnections Coordinator

UK Power Networks (Operations) Ltd; Penenden Heath; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

3% bonus

25 days' annual leave + bank holidays

Generous pension scheme

Comprehensive benefits package

Job summary

UK Power Networks (Operations) Ltd in Maidstone seeks a Disconnections Coordinator to manage disconnection projects from customer application to completion. You will coordinate resources, schedule site activities, and oversee budgets with a strong emphasis on safety and quality.

The role requires organised, customer-focused individuals with project management experience and excellent communication. Knowledge of financial administration, invoicing and scheduling is essential; NRSWA/street works

Qualifications

• Must have project management experience and excellent communication skills.
• Experience with financial administration, invoicing, scheduling and customer service is essential.
• Knowledge of NRSWA, street works and utility operations is advantageous.

Responsibilities

• Manage a programme of work from initial customer application through to completion.
• Coordinate resources and schedule site activities.
• Manage budgets and ensure regulatory and operational requirements are met.
• Act as primary contact for customers, authorities, contractors and teams.

Skills

Project management

Communication

Attention to detail

Budget management

Invoicing

Scheduling

Customer service

Stakeholder coordination

Job description

Disconnections Coordinator - Maidstone

Join UK Power Networks as a Disconnections Coordinator and play a key role in delivering electricity disconnection projects safely, efficiently and to the highest standards of customer service. Based in Maidstone, you'll manage a programme of work from initial customer application through to completion, coordinating resources, scheduling site activities, managing budgets and ensuring all regulatory and operational requirements are met. Acting as a primary point of contact for customers, local authorities, contractors and operational teams, you'll help ensure projects are delivered on time, within budget and with a strong focus on safety and quality.

We're looking for an organised and customer-focused individual with project management experience, excellent communication skills and strong attention to detail. You'll be comfortable managing multiple priorities, working with operational systems and coordinating stakeholders to achieve successful outcomes. Experience in financial administration, invoicing, scheduling and customer service is essential, while knowledge of NRSWA, street works and utility operations would be advantageous.

In return, you'll receive:

• salary of £38,521
• a 3% bonus
• 25 days' annual leave plus bank holidays
• a generous pension scheme
• a comprehensive benefits package

This is an excellent opportunity to join a busy operational team and make a real contribution to the safe and efficient delivery of services across the electricity network