Discharge Team

Buckinghamshire Healthcare Nhs Trust; Aylesbury; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Flexible and agile working

NHS pension

Generous annual leave

Access to NHS discount schemes

Job summary

Buckinghamshire Healthcare NHS Trust is seeking a motivated contributor to join our Discharge team. You will support planning, coordination and transfer of care for patients with complex discharge needs, under supervision of discharge co-ordinators.

The role emphasizes communication, time management and teamwork, with opportunities for professional development and agile working across hospital sites. The successful candidate should be able to work independently and within a team, adapt to busy

Qualifications

• Evidence of excellent interpersonal skills with a wide range of people.
• Clear and concise communication skills both orally and in writing.

Responsibilities

• Support delivery of high quality discharge and patient flow for complex planning needs.
• Liaise with ward staff to identify patients needing intervention and coordinate appropriate assessments/referrals.
• Communicate with patients, relatives, carers, community staff and services to develop an optimum discharge plan.

Skills

Interpersonal skills

Communication skills

Time management

Teamwork

Negotiation

Education

GCSE English & Maths

Tools

Microsoft Office

Trust Information System

Job description

Job overview

We are looking for a motivated, enthusiastic person to join the Discharge team working within Buckinghamshire Healthcare Trust. The team support the discharge of patients with varying needs.

You will work with the supervision of existing discharge co-ordinators supporting the planning, coordination and transfer of care of patients with complex discharge needs from the point of admission to safe and effective discharge.

Professional Development opportunities are encouraged and supported.

Please note that the successful candidate will be expected to work within any of the hospital sites.

Essential requirements are set out in the attached job description. You should be able to demonstrate excellent interpersonal and communication skills, have good time management skills, and be able to prioritise and work on your own initiative as well as part of a team.

Main duties of the job

• To support the delivery of high quality discharge and patient flow for patients with complex discharge planning needs in keeping the needs of the patient and their carer’s, acting as the patients advocate when necessary.
• To liaise with the ward staff to identify patients with complex and multi –discharge planning needs which require intervention and work with the complex discharge co-ordinators to ensure all appropriate assessments/referrals are made and the patient’s needs are met in a timely manner in order to prevent delays.
• Communicate and liaise with patients, relatives and carers, staff in community, social services, voluntary agencies etc to develop an optimum plan for the patient from the point of admission to discharge

Working for our organisation

Listen to why colleagues think we are a great place to work! -

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.

Person specification

SPECIAL CIRCUMSTANCES

Essential criteria

• Flexibility of approach- able to respond to competing pressures elsewhere in service
• Ability to use negotiation skills to reach shared goals
• Ability to communicate difficult or sensitive information to people who might be anxious or upset
• Recognises own limitations and how to upscale issues and situations
• Ability to travel as may be required to work on any BHT site

SKILLS, ABILITIES & KNOWLEDGE

Essential criteria

• Evidence of good interpersonal skills with a wide range of people in a variety of situations and settings
• Clear and concise communication skills both orally and in writing

Desirable criteria

• Experience of completing patient related assessments taking into account wishes of individual or carer.
• Able to organize and prioritise workload
• Knowledge of Data Protection Act, 1998 and other Trust Policies and Procedures
• Knowledge of Microsoft Package
• Knowledge of Trust Information System

EDUCATION, QUALIFICATIONS & TRAINING

Essential criteria

• GCSE Grade C, or above/equivalent in English Language and Mathematics

EXPERIENCE

Essential criteria

• Experience of working in an environment dealing with highly confidential data
• Evidence of good problem solving skills; ability to think laterally and creatively under pressure
• Experience of working within The NHS, Private Sector or Local Authority

PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.

Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.