Discharge Lounge Administrator — Flexible Hours

St. Helens and Knowsley Teaching Hospitals NHS Trust; Knowsley; On-site; GBP 21,000 - 25,000; Full time

Job summary

We are seeking friendly and enthusiastic Administrators to join our team in the Hospital Discharge Lounge on a 12 month fixed term basis. This role offers a varied administrative workload in a busy hospital setting, supporting patients and colleagues to ensure the discharge process runs smoothly and efficiently.

We require candidates who are well-organised, reliable, and comfortable working with computers and general admin tasks, with the ability to work both independently and as part of a team.

Qualifications

• Educated to GCSE level or equivalent qualification and/or experience.
• RSA/OCR III and/or equivalent qualification and/or experience.
• Microsoft Office Products Experience.
• Ability to work as part of a team.
• Experience working in an NHS environment.
• Understanding of Trust Internal Policies as appropriate.
• Word Processing Skills.
• Audio-Typing Skills.
• Medical Terminology.
• Ability to accurately maintain computerised and manual filing / documentation systems.
• Ability to use own initiative and work independently.
• Ability to manage difficult/sensitive situations.
• Time Management Skills.
• Knowledge of Trust computer systems.
• Comply with Trust policies and procedures.

Responsibilities

• Providing general administrative and clerical support to the Discharge Lounge team.
• Booking patient transport
• Answering telephone calls and responding to enquiries.
• Supporting communication between ward staff, the Discharge Lounge and other hospital teams.
• Helping with everyday tasks to keep the service organised and running efficiently.

Skills

Organised

Reliable

Attention to detail

Communication

Computers

General admin

Team player

Patient confidentiality

Education

GCSE level or equivalent

RSA/OCR III or equivalent

Tools

Microsoft Office

Job description

We are seeking friendly and enthusiastic Administrators to join our team in the Hospital Discharge Lounge on a 12 month fixed term basis. This role offers a varied administrative workload in a busy hospital setting, supporting patients and colleagues to ensure the discharge process runs smoothly and efficiently.

We require candidates who are well-organised, reliable, and comfortable working with computers and general admin tasks, with the ability to work both independently and as part of a team.