Directorate Support Secretary

NHS; Stoke-on-Trent; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading healthcare provider seeks a motivated Support Secretary for the Endoscopy Department. This role involves providing administrative support, managing diaries, and ensuring smooth departmental operations. Ideal candidates will have clerical experience and be proficient in Microsoft Office.

Qualifications

• Experience in administrative and clerical roles required.
• Good typing skills necessary for transcribing minutes and audio typing.
• Ability to work under pressure to meet deadlines.

Responsibilities

• Provide comprehensive secretarial support to the management team.
• Manage electronic diaries and maintain records.
• Take minutes at meetings and prepare documents.

Skills

Knowledge of Microsoft Office 365

Administration / clerical background

Transcribing minutes

Audio typing

Education

Good General Education with passes in English and Maths (Grade C or equivalent)

Job description

Go back University Hospital of North Midlands NHS Trust

Directorate Support Secretary

The closing date is 01 July 2025

University Hospitals of North Midlands is currently unable to provide sponsorship for Band 2 and Band 3 roles. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship.

Job overview

Department Support Secretary - 22.5 hours per week

We have a great opportunity for a highly motivated Support Secretary to work in the Endoscopy Department at the University Hospital of North Midlands Trust.

Based in the Endoscopy Department at the University Hospital of North Midlands, this role can be based predominantly at one site to best suit the successful applicant, but cross-site working will be required on occasion.

This post will support the Endoscopy Department Senior Management Team in ensuring the smooth running of the admin processes for the unit, specifically supporting the coordination and minuting of departmental meetings, support in collation of evidence required for the departments JAG accreditation and supporting the Training Centre Manager with the coordination and facilitation of specialist courses.

The post holder will offer support in times of absence in order to ensure service delivery suffers no disruption. This is an ideal post for someone with secretarial experience looking to work in a small, busy, friendly team.

Main duties of the job

Key tasks include:

liaising with other departments, raising invoices and purchase order requests, organising an electronic diary and managing the Seminar Room bookings, maintaining records, taking minutes at departmental meetings, operating a bring forward system, preparing papers for relevant meetings, typing of letters and correspondence, supporting the collation of evidence required by JAG and supporting the Training Centre Manager with the coordination and facilitation of courses run at UHNM. There may also be a need to provide support to the Endoscopy booking team.

The applicant must be extremely flexible both in their approach to work and be able to work as part of a team working towards ensuring all targets and deadlines are achieved within the department.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job responsibilities

The post holder is required to provide a comprehensive secretarial support to the Endoscopy Departmental Senior Management Team (Head of Operations, Clinical Lead, Matron, Lead Nurse for JAG, Unit Managers and Training Centre Manager). This will involve liaising with other departments, raising invoices and purchase order requests, organising an electronic diary, maintaining records, taking minutes at departmental meetings, operating a bring forward system, preparing papers for relevant meetings, typing of letters and correspondence, supporting the collation of evidence required by JAG and supporting the Training Centre Manager with the coordination and facilitation of courses run at UHNM .

Person Specification

Essential Qualifications

• oKnowledge of Microsoft office 365 package including Word and Excel
• oGood General Education with passes in English and Maths (Grade c or equivalent)

Knowledge, Skills, Training and Experience

• oAdministration / clerical background
• oTranscribing minutes + Audio typing
• oAbility to work under pressure when issued with deadlines Reliability

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital of North Midlands NHS Trust