Directorate Support Manager

Cambridge University Hospitals; Cambridge; Remote; GBP 40,000 - 48,000; Part time

Benefits offered by this job

On-site leisure facilities

Stagecoach bus travel discount

Park and Ride access (free)

Subsidised staff parking

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking a Cardiology Operations Manager (12-month fixed term/secondment). The role focuses on delivering RTT performance targets, reducing backlog, and ensuring optimal use of Cardiology diagnostic resources in a busy outpatient setting.

You will lead, motivate and empower colleagues, oversee service delivery, and contribute to planning and capacity management within Division D of Cardiology.

Qualifications

• First Degree or equivalent professional qualification (A/I).
• Recognised management qualification (A/I).
• Postgraduate qualification in health service management (A/I).

Responsibilities

• Provide high-quality business and operational support to the Division/speciality and contribute to strategy implementation.
• Pursue continuous development and improvement of services to facilitate delivery of clinical services.
• Support the division in capacity management and performance targets.

Skills

Analysis & interpretation

Leadership

Communication

Negotiation

Budgeting

Prioritisation

Education

First Degree or equivalent professional qualification

Management qualification

Postgraduate qualification in health service management

Job description

Main area Division D - Cardiology Grade Band 6 Contract Fixed term: 12 months (Secondment) Hours 30 hours per week (Part Time / Flexible working hours may be considered.) Job ref 180-D-CVA1299

Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division D Town Cambridge Salary £39,959 - £48,117 p.a. pro rata Salary period Yearly Closing 01/11/2026 23:59 Interview date 05/11/2026

Job overview

This is an exciting time to join the Cardiology Operational Team as we continue to pioneer new pathways and transform the service through innovation and technology. We have a great, forward-thinking team, keen to provide the best possible service for our patients. You will get a wide range of experiences in a very busy outpatient setting as well contribute to management and delivery of RTT performance and the reduction in Follow up Backlog as well as ensuring full utilisation for the Cardiology diagnostic resources.

The key focus of this post will be on delivering the key performance objectives and targets within the service as well as in the Division.

If you have the desire to continue leading, motivating and empowering others along with a proven track record in managing services, you may be the person for us.

This post is for Maternity cover only and is available as a 12 month Fixed term contract or secondment.

Main duties of the job

To provide high-quality business and operational service support to the Division/speciality and contribute to the implementation of strategy ensuring opportunities for continuous development and improvement of services are appropriately considered and pursued to facilitate the delivery of clinical services.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.

This vacancy will close at midnight on 1st November 2026.

Interviews are due to be held on 5th November 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

• First Degree or equivalent professional qualification (A/I)
• Recognised management qualification (A/I)
• Relevant postgraduate qualification in health service management (A/I)

Experience

• 1. Experience of capacity management (A/I/T)
• 2. Success in working collaboratively across professions and services(A/I/T)
• 3. Demonstrable success in planning and managing demand and capacity(A/I/T)
• 4. Experience of managing NHS elective care pathways (A/I/T)
• 5. Experience of managing a workforce(A/I/T)
• Audit experience in the public sector (A/I/T)
• Experience working with budgets (A/I/T)
• Previous experience working in the NHS (A/I)

Knowledge

• The NHS and modernisation agenda
• The importance of successful partnership working (A/I)
• Knowledge of Trust HR policies including sickness, performance and disciplinary (A/I)
• Knowledge of planning, operational processes and systems (A/I)
• Principles of lifelong learning (A/I)
• Professional education and training (A/I)
• Workforce planning, recruitment and retention (A/I)
• Strong knowledge of NHS elective and emergency targets (A/I)
• Patient and public involvement (A/I)

Skills

• Analysis, interpretation and use of information (A/I/T)
• Effective leadership skills to enable the day to day management of service delivery and demonstrate the ability to motivate others and work using own initiative (A/I/T)
• Ability to motivate and empower others (A/I/T)
• Excellent communication skills including: Inter personal skills
• Liaison and negotiation skills
• Writing and presentation skills
• Influencing clinicians and managers for service improvement
• Budget and resource management
• Ability to prioritise work, meet tight deadlines and work independently (A/I/T)

Additional Requirements

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together – Safe, Kind, Excellent