Director, Sales Enablement

Royal Bank of Canada; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Performance bonuses

Job summary

Royal Bank of Canada (RBC) in London seeks a Director of Sales Enablement to partner with Heads of Office, embedding sales routines and driving strong leadership coaching across regions.

The role focuses on enabling advisers to deliver exceptional client experiences, execute business plans, and maintain operational excellence through proven coaching methods and data-driven improvements.

Qualifications

• Professional experience in the Wealth Management industry.
• Ability to maintain regular physical presence within designated branches; overnight stays and extensive travel required.
• Excellent communication and client service skills.
• Willingness to lead and mentor teams across multiple branches.

Responsibilities

• Deliver hands-on 1:1 and group coaching to drive pipeline management and sales execution.
• Reinforce the implementation of excellence routines and sales standards, escalating where needed.
• Diagnose sales performance gaps and design targeted coaching to drive productivity improvements.
• Coach leaders through change, growth and sales performance goals, including effective sales conversations and performance management.
• Drive consistent adoption of the sales operating rhythm and playbook through coaching cadences.
• Use sales data to prioritise coaching focus and track impact.
• Assist managers in onboarding new joiners with practical, role-relevant training.
• Deliver training on sales tools and reporting and remove barriers to execution.
• Gather frontline feedback to refine coaching approaches and share best practices.

Skills

Conflict resolution

Organisation

Attention to detail

Client-facing experience

Coaching qualification

Sales management experience

Training experience

Education

CISI or CII Level 4 qualification

Job description

Job Description

What is the opportunity?

The Director, Sales Enablement ('DSE') is a trusted partner to our Heads of Office ('HOO'), providing support, advice and coaching to enhance sales leadership skills, knowledge and effectiveness. The DSE partners with Heads of Office to build sales leadership capability and is accountable for embedding and enforcing the firm's excellence routines and the sustained adoption of the sales operating rhythm. This role supports the regions in ensuring advisers consistently deliver exceptional client experiences, successfully execute on their business plans, and maintain operational excellence. Through expert coaching, the DSE strengthens sales leadership capabilities, ensures disciplined execution against regional priorities, and embeds consistent, client-centric ways of working across the client relationship journey.

What will you do?

• Deliver hands on 1:1 and group sales coaching to drive consistent and effective pipeline management, client acquisition, and commercial execution
• Reinforce the implementation of agreed excellence routines and sales standards, escalating where needed
• Diagnose sales performance gaps and design targeted coaching and enablement approaches that drive measurable productivity improvements
• Coach leaders through change, growth and sales performance goals, including effective sales conversations and performance management
• Drive consistent, real-world adoption of the sales operating rhythm and sales playbook by embedding it into coaching activities and leadership cadences
• Use quantitative and qualitative sales data (e.g. pipeline, conversion, activity metrics) to prioritise the coaching focus and track impact
• Translate sales training into practical coaching actions that improve sales behaviours and results
• Assist managers in supporting new joiners through practical, role-relevant sales onboarding, ensuring early capability in tools, sales methodology, and client conversations
• Deliver applied training and coaching on sales tools and reporting, acting as a point of escalation to remove barriers to sales execution
• Gather frontline sales feedback to refine coaching approaches, share best practices, and respond to emerging trends
• Maintain strong working relationships with branch leaders, acting as a trusted sales coach and performance partner
• Champion a culture of high-quality sales coaching, accountability, and continuous improvement focused on client outcomes and growth

What do you need to succeed?

Must have

• Strong conflict resolution skills, ability to deal with ambiguity, strong organisational and time management skills, and meticulous attention to detail
• Professional experience in the Wealth Management industry with transferable skills required for the role
• Ability to maintain regular physical presence within your designated branches; overnight stays and extensive travel required

Nice-to-have

• Client-facing experience
• Level 4 qualification (CISI or CII)
• Coaching qualification
• Sales management experience
• Training experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

#RBCBD

Additional Job Details

Address:
16 ST HELEN'S PLACE:LONDON City:
London Country:
United Kingdom Work hours/week:
35 Employment Type:
Full time Platform:
WEALTH MANAGEMENT Job Type:
Regular Pay Type:
Salaried Posted Date:
2026-11-06 Application Deadline:
2026-11-22 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration