Director, Sales Enablement

RBC Brewin Dolphin; Birmingham; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Bonus opportunities

Flexible benefits

Stock options

Job summary

RBC Brewin Dolphin, United Kingdom, seeks a Director, Sales Enablement to partner with Heads of Office, coach sales leaders, and embed the sales operating rhythm across the network to improve client outcomes.

You will deliver hands-on coaching, diagnose performance gaps, and support onboarding and change management, while maintaining branch presence and coordinating travel as required. A comprehensive rewards program is offered.

Qualifications

• Strong conflict resolution skills and ability to manage ambiguity.
• Professional experience in Wealth Management with transferable skills.
• Willingness to regularly work from designated branches; overnight stays and travel required.

Responsibilities

• Deliver hands-on 1:1 and group sales coaching to drive pipeline, client acquisition and execution.
• Reinforce excellence routines and sales standards; escalate where needed.
• Diagnose performance gaps and design targeted coaching to improve productivity.
• Coach leaders through change and sales performance goals.
• Embed the sales rhythm and playbook into coaching activities and cadences.
• Use sales data to prioritize coaching focus and track impact.
• Translate training into practical coaching actions for better client conversations.
• Support onboarding for new joiners with tools, methodologies and client conversations.
• Provide training on sales tools and reporting; remove barriers to execution.

Skills

Coaching

Communication

Conflict resolution

Time management

Wealth management knowledge

Education

CISI Level 4 or CII

Job description

What is the opportunity?

The Director, Sales Enablement (‘DSE’) is a trusted partner to our Heads of Office (‘HOO’), providing support, advice and coaching to enhance sales leadership skills, knowledge and effectiveness. The DSE partners with Heads of Office to build sales leadership capability and is accountable for embedding and enforcing the firm's excellence routines and the sustained adoption of the sales operating rhythm.

Job Description

What is the opportunity?

The Director, Sales Enablement (‘DSE’) is a trusted partner to our Heads of Office (‘HOO’), providing support, advice and coaching to enhance sales leadership skills, knowledge and effectiveness. The DSE partners with Heads of Office to build sales leadership capability and is accountable for embedding and enforcing the firm's excellence routines and the sustained adoption of the sales operating rhythm. This role supports the regions in ensuring advisers consistently deliver exceptional client experiences, successfully execute on their business plans, and maintain operational excellence. Through expert coaching, the DSE strengthens sales leadership capabilities, ensures disciplined execution against regional priorities, and embeds consistent, client-centric ways of working across the client relationship journey.

What will you do?

• Deliver hands on 1:1 and group sales coaching to drive consistent and effective pipeline management, client acquisition, and commercial execution
• Reinforce the implementation of agreed excellence routines and sales standards, escalating where needed
• Diagnose sales performance gaps and design targeted coaching and enablement approaches that drive measurable productivity improvements
• Coach leaders through change, growth and sales performance goals, including effective sales conversations and performance management
• Drive consistent, real-world adoption of the sales operating rhythm and sales playbook by embedding it into coaching activities and leadership cadences
• Use quantitative and qualitative sales data (e.g. pipeline, conversion, activity metrics) to prioritise the coaching focus and track impact
• Translate sales training into practical coaching actions that improve sales behaviours and results
• Assist managers in supporting new joiners through practical, role-relevant sales onboarding, ensuring early capability in tools, sales methodology, and client conversations
• Deliver applied training and coaching on sales tools and reporting, acting as a point of escalation to remove barriers to sales execution
• Gather frontline sales feedback to refine coaching approaches, share best practices, and respond to emerging trends
• Maintain strong working relationships with branch leaders, acting as a trusted sales coach and performance partner
• Champion a culture of high-quality sales coaching, accountability, and continuous improvement focused on client outcomes and growth

What do you need to succeed?

Must have

• Strong conflict resolution skills, ability to deal with ambiguity, strong organisational and time management skills, and meticulous attention to detail
• Professional experience in the Wealth Management industry with transferable skills required for the role
• Ability to maintain regular physical presence within your designated branches; overnight stays and extensive travel required

Nice-to-have

• Client-facing experience
• Level 4 qualification (CISI or CII)
• Coaching qualification
• Sales management experience
• Training experience

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

Job Skills

• Career Development
• Coaching Others
• Communication
• Customer Knowledge
• Effectiveness Measurement
• Group Problem Solving
• Product Knowledge
• Professional Presentation
• Results-Oriented
• Sales Activities
• Sales Channels
• Training and Development
• Training Needs Analysis (TNA)
• Workforce Development

Additional Job Details

Address

81 COLMORE ROW:BIRMINGHAM

City

Birmingham

Country

United Kingdom

Work hours/week

35

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-11-06

Application Deadline

2026-11-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.