Director of Sales

Montcalm Collection; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading luxury hotel collection in London seeks a skilled Director of Sales to oversee their sales team and drive revenue through corporate clients. This pivotal role involves developing strategic sales plans, managing performance, and enhancing client experiences. Ideal candidates will have extensive experience in hospitality sales and a strong understanding of luxury markets.

Benefits

Collaborative team dynamics

Pathways for promotions

Recognition and Rewards Program

Health incentives

28 holidays annually

Nutritious meals provided during shifts

Complimentary dry-cleaning service

Qualifications

• Minimum of 10 years management experience in hospitality.
• 5 years of direct sales experience in hospitality.
• Proven track record in luxury corporate markets.

Responsibilities

• Lead and manage sales teams to meet revenue goals.
• Develop and execute strategic plans for corporate sales.
• Conduct market analysis to identify opportunities.

Skills

Analytical skills

Communication

Negotiation

Interpersonal skills

Education

Bachelor’s degree in hospitality management

Master’s degree

Tools

Data analysis tools

Excel

Job description

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About Montcalm Collection

United by timeless style and peerless service, the Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. Architecture and style may change, but classic hospitality stands the test of time: expect an enduring welcome from our team. We are proud of our past, but even more excited for our future.

About Montcalm Collection

United by timeless style and peerless service, the Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. Architecture and style may change, but classic hospitality stands the test of time: expect an enduring welcome from our team. We are proud of our past, but even more excited for our future.

Discover the hotels in the collection. Our historic brewery reimagined as a vibrant modern hotel: The Montcalm At The Brewery. Our Georgian charmer with an artful modern spirit: The Montcalm Marble Arch. Our storied city-slicker, housed in the former headquarters of the Royal Mail: The Montcalm Royal London House. Our duo of mindful hotels which set a slower pace: Inhabit Southwick Street and Inhabit Queen’s Gardens.

Overview

Montcalm Collection are looking for a skilled and ambitious Director of Sales to join our team. You will play a pivotal role by leading and overseeing the sales team in driving revenue through corporate clients.

Help to shape the Montcalm Collection’s next chapter and showcase your skills. Become a trusted ambassador for one of our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service.

Key Responsibilities

• Develop and execute strategic plans for corporate sales and entertainment services, aligning with overall business objectives.
• Lead and manage sales teams, providing guidance, setting targets, and ensuring effective performance to meet revenue goals.
• Set and achieve revenue targets by implementing effective sales strategies based, pricing models, and promotional campaigns.
• Develop and implement strategies to maximize Average Daily Rate, considering market conditions, competitor pricing, and customer demand.
• Identify, target, and acquire corporate clients to increase high ADR bookings and revenue.
• Conduct thorough market analysis to identify opportunities for ADR enhancement, staying informed about industry trends and competitor pricing strategies.
• Provide regular reports and analyses on sales performance, market trends, and other relevant metrics to inform decision-making processes.
• Implement strategies to enhance the overall client and guest experience, focusing on satisfaction and loyalty.
• Ensure that all corporate sales activities comply with relevant regulations and industry standards.
• Stay abreast of industry innovations, emerging technologies, and evolving customer preferences to drive continuous improvement and innovation in corporate offerings.
• To design the annual sales and marketing plan, based on the previous research, investigation, and analysis of the market trends (national and international).
• To review the development of the plan and take appropriate actions to achieve the sales goals and improve the sales results.
• To design the annual budget including the product and service goals and revenue objectives.
  
  

Essential Qualifications

• Bachelor’s degree in hospitality management, Business Administration, or a related field. A master’s degree is a plus.
• Minimum of 10 years management experience in the hospitality industry with a deep understanding of hotel operations, revenue management and/or sales
• At least 5 years of experience carrying a quota in a direct sales capacity, preferably in a hospitality vendor capacity.
• Experience in working in similar role within 4- and 5-star hotels in London.
• Proven experience and deep understanding of luxury corporate markets, and a proven track record in sales and relationship-building within the corporate sector.
• Strong analytical skills and proficiency in data analysis tools and Excel.
• Excellent communication, negotiation, and interpersonal skills
• Innovative mindset and ability to adapt to evolving corporate trends and technologies.
• Ability to handle multiple projects simultaneously.
• Results-oriented and driven to achieve revenue and performance targets.
  
  

Benefits

• Collaborative and empowering team dynamics.
• Pathways for promotions and growth within the brand.
• Recognition and Rewards Program.
• Access to an array of discounts via our Benefits Platform.
• Comprehensive training through Certified Classroom and E-Learnings.
• 28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
• Health incentives: Cash-back on optical, dental, chiropractic, and physio services.
• Concession on gym memberships.
• Nutritious meals provided during shifts.
• Complimentary dry-cleaning service for uniforms.
• Inclusive pension schemes
  
  

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we are dedicated to providing a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this particular role.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality

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