Director of Partner Implementations

YouLend; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Award-Winning Workplace

Top 250 Fintech Worldwide

Job summary

YouLend is seeking a Head of Implementation to lead a four-person Solutions team across the UK, Europe, and the US, aligning partner launches with commercial goals. The role combines technical judgment, delivery discipline, and strong stakeholder relationships to shape how YouLend integrates with partner products and scales complex integrations.

You will own the implementation function from presales through go-live and support, balancing speed with long-term objectives while coaching team

Qualifications

• Experience leading an implementation, solutions engineering, professional services, or technical delivery function in a business with complex partner or customer integrations.
• Strong background in software implementation and systems integration with the ability to challenge assumptions and guide solution design.
• Practical understanding of APIs, webhooks, authentication, data flows, and embedded customer journeys.

Responsibilities

• Lead and develop the implementation team and oversee delivery from discovery to go-live.
• Coordinate with Commercial, Product, Engineering, Operations, and Risk to ensure feasible, deliverable solutions.
• Build trusted relationships with tier 1 partners and senior executives, steering complex integrations to launch.

Skills

Implementation leadership

Partner management

Technical delivery

Stakeholder communication

Team coaching

Tools

APIs & webhooks

Systems integration

Presales tooling

Job description

YouLend is seeking a Head of Implementation to lead a four-person Solutions team across the UK, Europe, and the US, aligning partner launches with commercial goals. The role combines technical judgment, delivery discipline, and strong stakeholder relationships to shape how YouLend integrates with partner products and scales complex integrations.

You will own the implementation function from presales through go-live and support, balancing speed with long-term objectives while coaching team