Head of Implementation & Partner Launches

YouLend Limited; Camden Town; On-site; GBP 120,000 - 160,000; Full time

Benefits offered by this job

Private medical insurance

Dental insurance (Vitality)

Maternity & Paternity Leave

Central London office

Free gym in office

Deliveroo allowance

Team and company socials

Job summary

YouLend Limited is seeking a Head of Implementation in London to lead a team of Solutions Engineers and Consultants across the UK, Europe, and the US. You will align commercial goals with partner launches and ongoing support, shaping how YouLend integrates with partner products and scales delivery.

The role requires hands-on leadership, strong stakeholder management, and the ability to balance speed and long-term objectives across multiple time zones and partnerships.

Qualifications

• Experience leading an implementation, solutions engineering, or technical delivery function in a business with complex partner integrations.
• Strong background in software implementation and systems integration with ability to guide solution design.
• Practical understanding of APIs, webhooks, authentication, data flows, and embedded customer journeys.
• Track record delivering partner implementations involving multiple internal and external teams.
• Experience supporting technical presales and helping commercial teams develop proposals with defined scope and realistic delivery expectations.

Responsibilities

• Lead and develop the implementation team.
• Set expectations, coach team members, and build capacity for partner pipeline and existing relationships.
• Own implementation delivery from discovery to handover.
• Oversee new partner launches and expansions with defined scope and decisions.
• Lead technical and product presales.
• Collaborate with Commercial to tailor propositions and routes to delivery.
• Build trusted relationships with CPOs, CCOs, and revenue leaders.

Skills

Leadership

Delivery leadership

Communication with executives

Stakeholder management

Partner relationships

Cross-functional collaboration

Fintech knowledge

Tools

APIs

Webhooks

Data integration

Systems integration

Job description

YouLend Limited is seeking a Head of Implementation in London to lead a team of Solutions Engineers and Consultants across the UK, Europe, and the US. You will align commercial goals with partner launches and ongoing support, shaping how YouLend integrates with partner products and scales delivery.

The role requires hands-on leadership, strong stakeholder management, and the ability to balance speed and long-term objectives across multiple time zones and partnerships.