Director of Operations - Hospitality-Led Multi-Site Leader

Lime Talent Limited; Greater London; Hybrid; GBP 100.000 - 120.000; Vollzeit

Benefits dieser Stelle

Pension

Sick pay

Cycle to work scheme

Site travel and mileage expensed

Zusammenfassung

Lime Talent Limited is seeking a Director of Operations for its premium build-to-rent portfolio in London and across the South West. You will lead day-to-day operations, develop on-site and regional teams, and drive a hospitality-led resident experience from move-in to renewal.

The role requires strong P&L ownership, health and safety oversight, and the ability to partner with investors. You will maximise performance through clear standards, scalable processes, and data-driven reporting, while

Qualifikationen

• Proven track record leading multiple sites and sizeable teams.
• Customer service mindset with high presentation standards.
• Solid health & safety and operational compliance experience.
• Commercial acumen with budget ownership and P&L understanding.
• Confidence working with senior stakeholders and investors.
• Energy and resilience suited to a fast-growing, entrepreneurial business.

Aufgaben

• Lead regional and on-site teams, setting clear standards and holding them to it.
• Drive a hospitality-led resident experience from move-in to renewal.
• Own health & safety, building compliance, cleanliness and presentation.
• Manage maintenance, facilities and key suppliers and contractors.
• Deliver operational budgets, control costs and improve performance.
• Lead opening and mobilisation of new buildings as the portfolio grows.
• Build scalable processes, KPIs and reporting for investors and partners.
• Champion technology and data to make operations smarter.

Kenntnisse

Multi-site leadership

Customer service mindset

Health & safety oversight

Operational compliance

Budget ownership / P&L

Stakeholder & investor liaison

Energy & resilience

Jobbeschreibung

Lime Talent Limited is seeking a Director of Operations for its premium build-to-rent portfolio in London and across the South West. You will lead day-to-day operations, develop on-site and regional teams, and drive a hospitality-led resident experience from move-in to renewal.

The role requires strong P&L ownership, health and safety oversight, and the ability to partner with investors. You will maximise performance through clear standards, scalable processes, and data-driven reporting, while