Multi-Site Hospitality Operations Leader — London

TipTopJob; Greater London; On-site; GBP 72,000 - 88,000; Full time

Benefits offered by this job

Bonus

Benefits package

Job summary

TipTopJob in London is seeking an experienced Operations Manager to lead a portfolio of venues across the capital, partnering with General Managers to raise standards, profitability and guest satisfaction.

This hands-on, multi-site role demands a strong background in premium food and beverage, sharp P&L oversight, team development and the energy to drive commercial performance as the group grows.

Qualifications

• Proven multi-site leadership experience within an elevated hospitality business.
• Strong food and beverage knowledge, including experience with fresh food.
• Confident understanding of P&L management and turning numbers into practical action.
• Hands-on approach, with the energy to support teams on the floor.
• Experience operating in the London market.
• Track record of developing people and building high-performing teams.
• Attention to detail and understanding of what makes a great guest experience.

Responsibilities

• Leading and developing General Managers and their teams.
• Owning performance across multiple P&Ls, budgets and forecasts.
• Driving sales, productivity and cost control.
• Maintaining high standards across food, drink, service and presentation.
• Strengthening recruitment, retention and succession planning.
• Supporting new openings and operational improvements as the group grows.

Skills

Multi-site leadership

P&L management

Food & beverage knowledge

People development

Guest experience focus

London market experience

Job description

TipTopJob in London is seeking an experienced Operations Manager to lead a portfolio of venues across the capital, partnering with General Managers to raise standards, profitability and guest satisfaction.

This hands-on, multi-site role demands a strong background in premium food and beverage, sharp P&L oversight, team development and the energy to drive commercial performance as the group grows.