Director of Operations

ITAC Solutions; Birmingham; On-site; USD 80,000 - 120,000; Full time

Job summary

Join a prominent healthcare agency in Birmingham as a leader. This role offers the opportunity to directly impact patient care while overseeing operations, business development, and staff management. With a supportive team culture and significant growth potential, you'll play a key part in shaping the agency's future.

Benefits

Autonomy in leading strategy and operations

Highly visible leadership role

Supportive team culture

Qualifications

• Prior leadership experience in a home healthcare environment.
• Experience managing operations and business development.
• Strong knowledge of healthcare compliance standards.

Responsibilities

• Direct daily agency operations ensuring quality of care.
• Lead business development and drive local market growth.
• Provide leadership and mentorship to staff.

Skills

Leadership

Operations Management

Business Development

Team Development

Healthcare Compliance

Education

Background in health service administration

Job description

Make a direct impact on the lives of patients and caregivers while leading a dedicated, mission-driven team. This is a unique opportunity to shape the growth, strategy, and success of a well-established company serving the Birmingham community.

Benefits & Extras:

• Opportunity to lead a respected agency with a 10+ year footprint in the local healthcare market
• Autonomy to lead strategy, operations, and market expansion initiatives
• Highly visible leadership role reporting directly to ownership
• Supportive, tight-knit team culture with meaningful work and community connection

Compensation: $80,000 – $120,000 DOE + 10–30% bonus potential based on operational and financial performance

What You’ll Be Doing:

• Direct daily agency operations including compliance, staff performance, and quality of care
• Lead business development efforts and drive local market growth
• Manage P&L, budget performance, and financial goals
• Provide leadership and mentorship to clinical and office staff (30–50 caregivers, 3 office team members)
• Ensure staffing, scheduling, and client relationships are optimized
• Serve as the communication bridge between ownership and agency staff
• Build customer loyalty while identifying and acting on opportunities for expansion

What You’ll Need to Be Considered:

• Prior leadership experience in a home healthcare or health services environment
• Background in health service administration or related education/training
• Experience managing both operations and business development within a small business structure
• Proven success in team development and staff engagement
• Ability to thrive in a hybrid role with both strategic and hands-on responsibilities
• Strong working knowledge of healthcare compliance standards and local market dynamics

Apply Now!
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