Director of Membership & Professional Services

Memcom Recruitment; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An esteemed international professional membership body is seeking a dynamic Director of Membership & Professional Services. In this strategic role, you will lead a dedicated team to drive membership growth, enhance engagement, and oversee the delivery of innovative professional services. Your leadership will be pivotal in managing budgets, fostering corporate partnerships, and developing new membership products that promote professional development. If you're passionate about making a meaningful global impact and have a strong background in membership services, this is an exciting opportunity to influence best practices and standards across the globe.

Qualifications

• Proven track record in driving membership growth and engagement.
• Strong understanding of professional development and certification programs.

Responsibilities

• Develop and implement strategic plans for membership growth.
• Manage professional services delivery with a focus on excellence.

Skills

Membership Growth Strategies

Professional Development Knowledge

Leadership and Team Management

Strategic Planning

Budget Management

Education

Degree in Management or Related Field

Professional Certifications in Membership Services

Job description

Director of Membership & Professional Services

Memcom Executive is thrilled to be supporting an international professional membership body and learned society with a significant global impact in raising professional standards and promoting environmental sustainability, in their search for a Director of Membership & Professional Services.

With over 12,000 members spanning more than 100 countries, this esteemed organisation enjoys a strong international reputation and vital partnerships with academia, industry and regulators. Offering a comprehensive range of multidisciplinary membership grades and CPD recognition processes—including accreditation schemes and certification opportunities—this organisation is at the forefront of professional development.

The Role

As part of the Senior Management Team (SMT), you will lead a team of six, including three direct reports, in a strategic position that focuses on membership growth, engagement, and proposition development. Additionally, you will oversee the delivery of professional services, manage budgets for B2C Membership and B2B Accreditation, and lead professional registration initiatives. You will work closely with Councils and Committees, ensuring smooth governance processes, and spearhead efforts to expand corporate partnerships and enhance the portfolio of membership products and services, particularly those related to career development.

Key Responsibilities

1. Develop and implement strategic plans to drive membership growth and engagement.
2. Manage professional services delivery with a focus on excellence and innovation.
3. Oversee budgets for membership and accreditation activities.
4. Lead on professional registration and collaborate with Councils and Committees.
5. Build and strengthen corporate partnerships.
6. Drive the development of new membership products and career development services.

About You

To be considered for this exciting opportunity, you must bring a strong track record in driving membership growth and a deep understanding of professional development and certification programmes. We are seeking an inspiring and dynamic leader who upholds best practice standards and can confidently influence governing bodies across the globe.

If you are passionate about professional development, membership services, and making a meaningful global impact, we want to hear from you!

Seniority level

Director

Employment type

Full-time

Job function

Management and Strategy/Planning

Industries

Non-profit Organizations, Civic and Social Organizations, and Environmental Services