Director of Membership and Engagement | The London Library

Peridot Partners; London; Hybrid; GBP 68,000 - 80,000; Full time

Job summary

Join a prestigious literary institution as the Director of Membership and Engagement, where you will lead strategic initiatives to enhance membership growth and engagement. This dynamic role combines leadership with hands-on execution, requiring innovative thinking and operational oversight. You'll collaborate with a talented team to develop strategies that strengthen the institution's brand and visibility while deepening member engagement. If you are passionate about literature and community building, this is a unique opportunity to make a significant impact in a beloved organization.

Qualifications

• Proven track record in driving audience growth and engagement.
• Experience in leading membership and marketing initiatives.

Responsibilities

• Lead the membership strategy to grow and diversify the membership base.
• Oversee public events and engagement programs.

Skills

Audience Growth

Engagement Strategies

Membership Development

Marketing and Communications

Public Engagement

Education

Degree in Marketing or Communications

Experience in Cultural Organizations

Job description

Home / Roles / Director of Membership and Engagement | The London Library

Director of Membership and Engagement The London Library

Join one of the world’s greatest literary institutions and lead the strategic growth of our membership and engagement work as we continue to inspire and support readers, writers and thinkers from across the globe.

• Location: St James’s Square, London SW1 (one day per week remote working available)
• Salary: c.£80,000, depending on skills and experience

About the role

We are now seeking a dynamic and strategic Director of Membership and Engagement to lead and deliver an ambitious membership strategy that will grow, diversify, and retain our membership base. Positioned on the Executive Team, and reporting to the Director of The London Library , you will oversee a talented team spanning membership, marketing and communications, and public engagement.

You will be responsible for developing and delivering strategies that strengthen our brand and visibility, grow income from membership, and deepen engagement with existing and prospective members. You will also oversee a rich programme of public and member events, our award-winning Emerging Writers Programme, and a growing portfolio of learning and outreach activity.

This role is both strategic and hands-on, requiring a blend of strong leadership, innovative thinking, and operational oversight. You will work closely with colleagues across the Library, Trustees, partners and ambassadors to champion the member experience and help drive the organisation forward.

Who we are looking for

We are looking for a confident and experienced senior leader with a track record of driving audience growth, engagement, and income. You will bring substantial experience in membership, marketing, communications, and public engagement, ideally in a membership or cultural organisation. You will be a skilled team leader with a collaborative style, strong financial acumen, and the ability to use data insight to shape strategy.

Crucially, you will be inspired by The London Library’s mission and excited to play a leading role in helping us broaden our reach and impact. You will be a natural ambassador with a flair for building partnerships, leading through influence, and communicating compellingly with a wide range of audiences.

This is a rare opportunity to join a much-loved institution and help shape its future.

If you would like to have an informal conversation about this opportunity, you can email our advising consultant at Peridot Partners to arrange a call:

If you would like to know more about this role please contact James Hunt