Director of Business Development

Trustpilot, Inc.; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a strategic Director of Business Development to spearhead growth in their data solutions sector. This pivotal role combines high-level strategic planning with hands-on business development, focusing on identifying market opportunities and building lasting partnerships. You'll collaborate with cross-functional teams to drive long-term revenue growth while shaping innovative solutions that embed trust in decision-making. If you're passionate about creating impactful business opportunities and thrive in a dynamic environment, this position is perfect for you.

Benefits

Flexible working options

Competitive compensation package

Restricted Stock Units

25 days holiday per year

Volunteering days

Learning and development opportunities

Pension and life insurance

Health cash plan

Paid parental leave

Cycle-to-work scheme

Qualifications

• Experience in business development within SaaS or analytics.
• Proven ability to close complex deals and build relationships.

Responsibilities

• Identify and secure new customers for data services.
• Develop tailored proposals and lead complex sales negotiations.

Skills

Business Development

Enterprise Sales

Strategic Planning

Market Research

Relationship Management

Education

Bachelor's Degree

Master's Degree

Tools

CRM Software

Data Analytics Tools

Job description

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.

This role offers the opportunity to be one of the founding members of a newly formed growth team whose goal is to deliver new business opportunities for Trustpilot. You’ll report directly to the VP of Growth, with responsibility for building a new data solutions business with the mission of embedding trust in decision making, to help businesses and consumers.

We are looking for a strategic and driven Director of Business Development to lead go-to-market efforts and accelerate the growth of our data solutions business. This role blends high-level strategic planning with hands-on business development to identify market opportunities, shape our products, and close deals. You will be a key player in expanding our client base, building strategic partnerships, and driving long-term revenue growth.

This is an opportunity to work with key cross functional stakeholders as well as external partners to build on the Trustpilot business and brand. Your primary focus will be partnering with the VP of Growth and wider data solutions team, including executive leadership as well as key functions such as product management, engineering, sales, marketing, program management, finance among others, to identify and develop various new business growth.

What you’ll be doing:

• Explore and scope “Zero to One” new business development and partnerships opportunities
• Identify and secure new customers for data services and solutions across a range of verticals and use cases.
• Build and manage a healthy sales pipeline, from lead generation to deal closure.
• Establish and maintain strategic relationships with technology partners, consulting firms, and industry networks to extend reach and capabilities.
• Develop tailored, consultative proposals and lead complex sales negotiations with C-level stakeholders.
• Work cross-functionally with executive leadership, marketing, and product teams to align business goals with market demand.
• Conduct market research and competitive analysis to shape solution offerings and positioning.
• Drive strategic planning initiatives, including identifying new verticals and go-to-market strategies.
• Support the development of scalable business development processes and tools.
• Report on key metrics, pipeline status, and strategic goals to senior leadership.

Who you are:

• Experience in business development, strategy, or enterprise sales within data solutions, SaaS, analytics, or consulting.
• Established history of creating new and unique business opportunities rather than adding to what already exists
• Deep understanding of the data landscape, including data architecture, licensing and pricing, as well as AI/ML, and business intelligence platforms.
• Proven ability to close multi-year, large, complex deals and build lasting customer relationships.
• Strong strategic acumen with experience shaping go-to-market strategies or leading market expansion efforts.
• Excellent communication and executive presence; able to engage credibly with C-suite and technical audiences alike.
• Ability to work cross-functionally to build relationships across a broad range of stakeholders
• Willingness to travel regularly to meet customers and attend industry events

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• Restricted Stock Units
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice
• Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

#LI-SK1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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