Director of AI Productivity Platform Engineering

Archer; Greater London; On-site; GBP 140,000 - 200,000; Full time

Job summary

HSBC seeks a Director to lead the engineering organization for the HSBC Productivity Suite (HPS). You will own delivery, performance and the technical evolution across ~50 engineers in the UK, China, India and Poland, guiding leads and partnering with Product to translate roadmaps into secure, scalable production outcomes.

You’ll drive personal-agent and agentic AI capabilities, enforce DevSecOps and observability, and ensure governance and risk controls in a regulated environment while shaping

Qualifications

• Experience delivering and operating large-scale AI-enabled production systems.
• Experience with LLM-based applications and agentic AI.
• Strong skills in Python, APIs, microservices, cloud platforms and Kubernetes.
• Ability to manage distributed multi-country engineering teams and drive roadmaps with measurable outcomes.

Responsibilities

• Oversee delivery of the HPS engineering roadmap in partnership with Product and Technology.
• Steer the transition of HPS towards personal-agent and agentic AI capabilities.
• Set technical direction across applications, AI and Agentic AI, platforms, architecture, data, APIs and developer tooling.
• Deliver secure, scalable, reliable and resilient production systems with strong support, monitoring and incident management.
• Embed engineering practices across design, testing, automation, DevSecOps and observability to improve pace and quality while managing cost.
• Maintain robust technology, privacy, model-risk, cyber, compliance and operational controls.
• Build and sustain an inclusive global engineering organisation across the UK, China, India and Poland including team structure and ways of working.
• Develop technical talent through coaching, role modelling and clear expectations for engineering standards and delivery outcomes.
• Make technology choices that remain relevant as the AI landscape evolves balancing innovation with responsible AI and production standards.

Skills

Hands-on software engineering

GenAI production systems

LLM-based applications

RAG integration

Python

APIs

Cloud platforms

Kubernetes

DevSecOps

SRE practices

Tools

Kubernetes

Docker

Containers

Job description

HSBC seeks a Director to lead the engineering organization for the HSBC Productivity Suite (HPS). You will own delivery, performance and the technical evolution across ~50 engineers in the UK, China, India and Poland, guiding leads and partnering with Product to translate roadmaps into secure, scalable production outcomes.

You’ll drive personal-agent and agentic AI capabilities, enforce DevSecOps and observability, and ensure governance and risk controls in a regulated environment while shaping