Director, Network Strategy & Product Delivery

Claranet Limited; Gloucester; On-site; GBP 90,000 - 150,000; Full time

Job summary

A leading IT service provider in the UK is seeking a Director of Network Practice. In this pivotal role, you will lead the strategic direction and operational delivery of network services. Responsibilities include overseeing product management, ensuring service excellence, and engaging with stakeholders to drive customer satisfaction. The ideal candidate will have substantial experience in a senior leadership role within the managed services space, as well as strong operational and technical oversight skills. This role offers a competitive salary and a chance to shape innovative network solutions.

Benefits

Pension Scheme

Comprehensive Healthcare Coverage

Enhanced Annual Leave

Continuous Learning & Development

Qualifications

• Significant experience in senior network leadership roles within MSP, ISP, or telco environments.
• Proven leadership skills and ability to manage cross-functional teams.
• Strong knowledge of network design, delivery, and product management.

Responsibilities

• Define and execute strategy for network and connectivity services.
• Lead a multi-disciplinary team for network product management and delivery.
• Engage with key stakeholders to ensure service excellence and satisfaction.

Skills

Strategic leadership

Network product management

Customer engagement

Operational excellence

Team leadership

Education

Degree in a relevant technical or business discipline

Technical certifications (e.g., CCNP, NSE)

Tools

ITIL

PRINCE2

Job description

A leading IT service provider in the UK is seeking a Director of Network Practice. In this pivotal role, you will lead the strategic direction and operational delivery of network services. Responsibilities include overseeing product management, ensuring service excellence, and engaging with stakeholders to drive customer satisfaction. The ideal candidate will have substantial experience in a senior leadership role within the managed services space, as well as strong operational and technical oversight skills. This role offers a competitive salary and a chance to shape innovative network solutions.