Director, Intelligent Operations & Transformation

LSEG; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

London Stock Exchange Group (LSEG) seeks a Director of Business Architecture & Transformation to drive a multi-year modernization across Operations, Engineering and business teams. You will shape the architecture blueprint, define roadmaps, and manage governance for initiatives, with a focus on automation, AI and scalable data platforms.

The role sits at the intersection of operations and technology, delivering high-impact improvements in efficiency, resilience and speed to market while aligning

Qualifications

• Experience working in large-scale operations, data and technology functions ideally within financial markets or information services industries.
• Understanding of operational excellence, process engineering and automation methodologies (e.g. Lean Six Sigma, process mapping, analysis and measurement).
• Experience modernising large-scale data platforms and operational ecosystems.
• Strong understanding of relevant technologies and how they can be brought together to deliver E2E process excellence. This would include databases, workflow tooling, quality tooling, automation and AI.
• Background in enterprise architecture, business architecture or operating model design.

Responsibilities

• Defining the Future Vision: help develop the business architecture blueprint that underpins operational transformation across all content domains; translate strategic objectives into executable transformation roadmaps, investment priorities and measurable outcomes.
• Deliver Straight Through Processing Transformation: define STP maturity targets and create a structured roadmap to achieve world-class operational performance; partner with technology leaders to ensure alignment; reduce infrastructure and tooling complexity; leverage AI and automation; establish governance, KPIs and benefits tracking.
• Key Success Measures: deliver an end-to-end future process architecture and roadmap for ~30 content sets; track productivity, backlog reduction, and service level improvements; collaborate with Product and Technology teams to accelerate innovation.

Job description

London Stock Exchange Group (LSEG) seeks a Director of Business Architecture & Transformation to drive a multi-year modernization across Operations, Engineering and business teams. You will shape the architecture blueprint, define roadmaps, and manage governance for initiatives, with a focus on automation, AI and scalable data platforms.

The role sits at the intersection of operations and technology, delivering high-impact improvements in efficiency, resilience and speed to market while aligning