Director, Client Executive – Global Payments & Trade

BNY; Greater London; On-site; GBP 150,000 - 210,000; Full time

Job summary

BNY is seeking a Director, Client Executive Manager to lead EMEA client coverage for the Global Payments & Trade team from London, UK. You will drive sales strategy, revenue and liquidity goals across banks and financial institutions, while building and mentoring a high-performing team of Client Executives and Sales professionals.

You will partner with product, risk, and compliance to deliver holistic solutions and foster strategic client engagement to expand wallet share and cross-sell

Qualifications

• Bachelor's degree required; MBA or relevant graduate degree preferred or equivalent experience.
• Extensive experience in sales, client coverage, or relationship management within payments, treasury services, transaction banking, or adjacent financial services.
• Proven track record of leading large, distributed sales teams to exceed targets.

Responsibilities

• Lead and execute the EMEA client coverage and sales strategy across banks and financial institutions for assigned countries.
• Own achievement of sales, revenue, and liquidity goals for Global Payments & Trade for the assigned countries.
• Manage, coach, and develop a high-performing team of Client Executives and Sales professionals.
• Enhance BNY's brand and market presence through strategic client engagement and thought leadership.
• Synergize sales and service by partnering with Service leaders to deliver client experiences.
• Partner with product, compliance, risk, legal, finance, and operations to deliver holistic solutions.
• Build senior relationships across BNY's business lines and external stakeholders to expand wallet share.
• Establish and track KPIs and ensure governance and reporting.

Skills

People Leadership

Sales leadership

Client coverage

Relationship management

Cross-functional collaboration

English proficiency

Arabic proficiency

French proficiency

Education

Bachelor's degree

MBA or relevant graduate degree

Job description

Job Description

We're seeking a future team member for the role of Director, Client Executive Manager to join our Global Payments & Trade team as the client coverage for countries in EMEA. This role is located in London UK

• Lead and execute the EMEA client coverage and sales strategy across banks and financial institutions for assigned countries.
• Own achievement of sales, revenue, and liquidity goals for Global Payments & Trade for the assigned countries, including pipeline development, conversion, and disciplined sales management.
• Manage, coach, and develop a high-performing team of Client Executives and Sales professionals across their region, driving talent development, performance management, and succession planning.
• Enhance BNY's brand and market presence through strategic client engagement, thought leadership, and partnership with marketing and communications; set and execute the client engagement strategy for target segments.
• Synergize sales and service by partnering closely with Service leaders to deliver best-in-class client experiences, accelerate issue resolution, and improve client satisfaction and retention.
• Partner across BNY - product, compliance, risk, legal, finance, and operations to originate, qualify, and deliver holistic solutions, ensuring adherence to risk appetite and regulatory requirements while enabling commercial success.
• Build and leverage senior relationships across BNY's business lines and with external stakeholders to expand wallet share, cross-sell, and drive multi-line collaboration for enterprise growth.
• Establish and track segment-specific KPIs (e.g., new client wins, cross-sell penetration, NPS/client satisfaction, sales cycle velocity, liquidity mobilization, and retention) and ensure disciplined governance and reporting.

To be successful in this role, we're seeking the following:

• Bachelor's degree required; advanced degree (MBA or relevant graduate degree) preferred or equivalent experience.
• Extensive experience in sales, client coverage, or relationship management within payments, treasury services, transaction banking, or adjacent financial services.
• Proven track record of leading large, distributed sales teams to exceed sales, revenue, and liquidity targets across complex corporate and public sector segments.
• Deep understanding of the bank segment in their countries of coverage; strong familiarity with payments, liquidity, receivables, payables, trade, and related solutions.
• Demonstrated ability to collaborate across product, compliance, risk, legal, and operations to drive outcomes with strong risk management, regulatory awareness, and client-centric decisioning.
• People Leadership: Experience building high-performing teams, developing talent at all levels, fostering an inclusive culture, and driving accountability with clear goals and coaching. Skilled in aligning sales and service for superior client outcomes.
• Proficiency in English, Arabic and French a must.

About Us

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.