Director

Miller; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Pension plan

Private medical insurance

Medicare cash plan

25 days annual leave

Life insurance

Income protection

Critical illness cover

Enhanced parental leave

Job summary

Miller, headquartered in London, is seeking a senior leader to head the Construction insurance team. You will guide Account Directors and Executives, own key client relationships, and ensure high-quality service with compliance to FCA and Lloyd’s requirements.

Join a historic, globally active broker with a strong focus on construction insurance, offering a broad client base and opportunities for strategic impact within a collaborative team.

Qualifications

• Proven ability to lead senior teams (Account Directors/Executives).
• Strong track record in managing key client relationships and delivering client outcomes.
• Experience driving portfolio growth and cross-selling within existing relationships.

Responsibilities

• Lead and develop Account Directors and Account Executives, providing day-to-day direction and development support.
• Own key client relationships and align advice and services with client objectives.
• Provide leadership across the Construction team and coordinate with internal teams to deliver client outcomes.

Skills

People leadership

Client relationships

Strategic planning

Compliance awareness

Job description

About us

Headquartered in London, we operate internationally and at Lloyd’s. With a global team of over 1000 people and 10 international offices, we’re able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsureds. For over 120 years we’ve been industry leaders in a variety of specialist areas.

Working here

A career with us means the freedom to flourish. Whether you’re beginning your journey or ready to make your next move you’ll find a team of talented, inspirational people who care about their work and each other.

What really sets us apart is our people. We’re a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone.

Energy & Construction

Over the years Miller has also built one of the largest and most skilled Energy broking teams in the UK. Whatever field our client is in, we can arrange solutions to help them protest all aspects of their business operations.

Miller’s Construction team are continuing to grow and continue to invest and focus their specialist construction offering and are looking to recruit individuals who wish to progress their career in the construction insurance sector with their passion for specialism and client focus.

Miller are looking to recruit people looking to have greater control of the direction in their career with the drive to set standards with self-motivation as well as a large, experienced team to support technical development.Our focus at this time is for individuals with some experience around working with contractors; whether UK or elsewhere.

What you’ll do:

• Lead and develop Account Directors and Account Executives, providing day-to-day direction, coaching, performance management and development support to ensure high-quality client service, technical excellence and compliance.
• Own key client relationships, acting as the principal service contact and aligning advice, solutions and ongoing service with each client’s business, risk management needs and strategic objectives.
• Provide leadership across the Construction team, collaborating with relevant internal teams and the wider Miller business to deliver coordinated client outcomes, identify opportunities and achieve shared objectives.
• Drive profitable portfolio growth, identifying new and additional opportunities within existing relationships, supporting cross-selling across Miller, and developing a prospect pipeline through research, targeted engagement and new-business presentations.
• Provide technical, industry and subject-matter expertise, advising clients and determining appropriate solutions, programme structures, pricing and placement strategies that meet their needs and deliver profitable business.
• Contribute to portfolio budget setting and take accountability for delivery against agreed targets.
• Oversee renewals and endorsements on key accounts, ensuring all relevant information is gathered, placement activity progresses effectively and deadlines are met through robust diary and pending systems.
• Build and maintain strong client and market relationships, broking risks directly or working with placing brokers to secure market agreement.
• Lead the preparation and review of client and market materials, including presentations for prospective and existing clients, policies and supporting documentation, ensuring accuracy, completeness and quality through appropriate quality-control checks.
• Maintain accurate, concise and complete placing files within Miller’s corporate document-management system.
• Work with relevant colleagues to ensure compliant contract processing, in accordance with FCA requirements and contract-certainty standards.
• Take overall responsibility for compliance procedures across the individual client portfolio.
• Adhere fully to Miller’s policies, procedures, training materials, systems and controls, including those designed to address applicable compliance, legal and financial-crime legislation and regulation.
• Comply with all external rules and individual requirements relevant to the role, including Lloyd’s byelaws and FCA rules.
• Champion Miller’s brand and values, enhancing its reputation across the market.

Benefits

On top of a competitive salary we offer a fantastic benefits package including:

• 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
• Private Medical Insurance
• Medicare cash plan
• Minimum of 25 days annual leave (with flexibility to buy more)
• Life Assurance
• Income Protection
• Critical Illness cover
• Enhanced Maternity, Paternity Adoption and Shared Parental Leave

At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don’t hesitate to let us know.