Direct Payments Support Coordinator

Comhairle nan Eilean Siar; Stornoway; Presencial; GBP 31.000 - 32.000; Jornada completa

Descripción de la vacante

Comhairle nan Eilean Siar seeks a Self-Directed Support Assistant in Stornoway. This permanent, full-time post is 37 hours per week with a salary of £30,758–£31,935 per year, inclusive of £2,997 Distant Islands Allowance.

The role involves coordinating the delivery of the Self-Directed Support Act (2013) and providing information, advice and support to Direct Payments users. You will coordinate projects across Direct Payments policy and practice, with awareness of client needs and team

Formación

• Excellent verbal and written communication skills.
• Competent use of IT systems.
• Customer service experience essential.

Responsabilidades

• Coordinate delivery of the Self-Directed Support Act (2013) and provide information, advice and support to Direct Payments users.
• Co-ordinate projects across Direct Payments policy, professional practice and guidance.
• Understand the needs of the client group and work collaboratively with others.

Conocimientos

Verbal and written communication

IT systems proficiency

Customer service experience

Educación

SVQ Level 2 - Administration or equivalent

Descripción del empleo

Comhairle nan Eilean Siar seeks a Self-Directed Support Assistant in Stornoway. This permanent, full-time post is 37 hours per week with a salary of £30,758–£31,935 per year, inclusive of £2,997 Distant Islands Allowance.

The role involves coordinating the delivery of the Self-Directed Support Act (2013) and providing information, advice and support to Direct Payments users. You will coordinate projects across Direct Payments policy and practice, with awareness of client needs and team