Direct Account Manager

Johnson Controls; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Direct Account Manager to enhance business growth in the HVAC market. This role focuses on building strong relationships with contractors and end-users, driving sales of advanced heating and cooling systems. The position requires frequent travel within London and the Southeast, and offers extensive training and career development opportunities. Join a collaborative team that values safety and innovation, where your contributions will significantly impact the business landscape. If you're passionate about HVAC solutions and client engagement, this is the perfect opportunity for you.

Benefits

Competitive salary and bonus plan

Paid holidays and sick pay

Comprehensive benefits package

Extensive training opportunities

Collaborative team environment

Career development ladders

Company vehicle

Employee assistance program

Qualifications

• 4+ years of technical HVAC experience preferred.
• Strong verbal and written communication skills required.
• Ability to multitask and manage client requests efficiently.

Responsibilities

• Build and nurture long-lasting client relationships.
• Act as the lead point of contact for customer account management.
• Forecast and track key account metrics to meet sales targets.

Skills

Technical HVAC Experience

Air Conditioning Knowledge

Heating Systems Knowledge

Control Systems Knowledge

Presentation Skills

Communication Skills

Organizational Skills

Multitasking Ability

IT Literacy

Innovative Mindset

Education

Degree in Engineering or Related Field

Tools

Salesforce

Excel

PowerPoint

Outlook

Job description

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What You Will Do

Hitachi Cooling & Heating Solutions UK & IRE are driving business growth and seeking a Direct Account Manager to build long-term, trusted relationships with our customers. This will involve developing close connections with installing contractors, consultants, M&E companies, and end-user clients.

The role primarily focuses on driving sales of VRF, Chiller, and Heating systems into the HVAC market through direct sales with contractors and M&E companies. This is a regional position covering London and Southeast, requiring frequent travel within these areas to ensure effective coverage for the business.

What We Offer

• Competitive salary and bonus plan
• Paid holidays and sick pay
• Comprehensive benefits: pension, life assurance, employee assistance, referral scheme, discounts, cycle-to-work scheme, and Johnson Controls product discounts
• Extensive training opportunities
• Collaborative team environment
• Career development ladders
• Zero Harm safety policy
• Access to business resource groups
• Company vehicle
  
  

How You Will Do It

• Act as the lead point of contact for all customer account management matters
• Build and nurture strong, long-lasting client relationships
• Provide design and application advice to customers, promoting energy-efficient solutions
• Work closely with customers to negotiate contracts/projects and close agreements to maximise profits
• Identify new business opportunities with existing clients and areas of improvement to meet sales targets
• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
• Proactively introduce our product portfolio, offering installation requirements, features, and benefits
• Deliver presentations on product features and benefits, CPDs, and legislation requirements
  
  

What We Look For

• At least four years of technical HVAC experience (knowledge of Hitachi HVAC solutions or competitors preferred)
• Experience in air conditioning, chillers, heating, and control systems, with the ability to guide clients through design concepts
• Understanding of current legislation
• Experience presenting via PowerPoint and providing system training
• Technical competence in system design
• Ability to multitask client requests efficiently
• Strong verbal and written communication skills
• High level of initiative and personal organisation
• IT literate, with proficiency in Excel, PowerPoint, CRM (Salesforce), and Outlook
• Enthusiastic, structured, methodical, and self-motivated
• Collaborative and supportive approach towards the team and clients
• Innovative mindset to support product launches and promotions
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Industrial Machinery Manufacturing

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