Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Manchester; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the UK is seeking a Digital Workplace Coach for a 3-6 month contract. The role involves delivering coaching and support, facilitating masterclasses, and driving digital adoption across multiple platforms. Ideal candidates will have a strong background in digital enablement and experience in coaching complex tools like M365 and AI technologies. This is an opportunity to influence digital transformation within an organization, focusing on enhancing user capabilities across various levels of digital fluency.

Qualifications

• Proven track record in digital enablement and workplace transformation.
• Expert knowledge of M365 and AI tools preferred.
• Strong grasp of adult learning theory and behavioural design.

Responsibilities

• Deliver in-person coaching and structured masterclasses.
• Track tool adoption and generate KPI reports.
• Adapt communication styles for diverse user levels.

Skills

Digital Enablement

Coaching

Communication

Analytical Skills

Empathy

Tools

M365

Asana

Calendly

ChatGPT Enterprise

Cisco Webex

Docusign

Dashlane

Superhuman

Zoom

Job description

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Client:

Global Resourcing

Location:

manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.