Digital Workplace Coach - M365, Copilot, ChatGPT, Asana, Webex

JR United Kingdom; Stoke-on-Trent; Remote; GBP 35,000 - 55,000; Full time

Job summary

A leading company in the UK seeks a Digital Workplace Coach for a 3-6 month contract. The coach will provide tailored training across various digital tools, engaging with 250 users to enhance their digital fluency. Candidates should have expertise in digital enablement, strong communication skills, and a proven ability to adapt coaching techniques for diverse audiences.

Qualifications

• Proven track record in digital enablement, enterprise L&D, or change delivery.
• Expert knowledge coaching across M365 suite and AI tools like ChatGPT Enterprise.
• Strong grasp of adult learning theory and ability to work with data.

Responsibilities

• Deliver in-person coaching and structured masterclasses for various digital tools.
• Adapt communication to suit users of different skill levels.
• Track tool adoption and generate KPI reports to assess impact.

Skills

Digital enablement

Change delivery

Workplace transformation

Adult learning theory

Communication skills

Systems thinking

Behavioral design

Job description

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Client:

Global Resourcing

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Digital Workplace Coach

Contract: 3-6 months

Key Responsibilities:

• Deliver in-person coaching and support
• Run structured masterclasses, drop-in clinics, onboarding sessions and tailored 1-to-1 coaching across: Asana, Calendly, ChatGPT Enterprise, MS Copilot, Cisco Webex, Docusign, Dashlane, Microsoft 365, Superhuman, and Zoom.
• Coach a user base of 250 across all levels of digital fluency.
• Adapt communication styles and coaching approaches to serve both beginners and power users with empathy and credibility.
• Translate digital change strategies into user-facing materials, workflows and communications.
• Partner with key software vendors to bring roadmap and best-practice insights into the business.
• Track tool adoption, behavioural change, and productivity impact using both analytics and qualitative feedback; generate quarterly KPI reports.
• Actively embed key digital dexterity competencies — including systems thinking, adaptability, business acumen and collaborative fluency

Key Skills & Experience:

• A proven track record in digital enablement, enterprise L&D, change delivery or workplace transformation — preferably within complex, fast-moving environments (e.g. finance, consulting, and/or technology).
• Expert knowledge and practical experience coaching across the M365 suite, AI (Copilot or Chat GPT Enterprise)
• Ability to coach other tech, including Asana, Calendly, Cisco Webex, Docusign, Dashlane, Superhuman, and Zoom (training can be provided)
• Strong grasp of adult learning theory, behavioural design, and change frameworks such as ADKAR.
• Confident working with data and usage metrics to inform strategic iteration and performance insight.
• Gravitas, empathy, and first-class communication skills.
• Conceptual clarity and systems thinking — able to link individual actions to enterprise-level outcomes.