Digital Transformation Principal

SoftServe; United Kingdom; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Transformation Principal to lead digital transformation initiatives. In this pivotal role, you will collaborate with clients to develop tailored strategies that align with their business objectives. Your expertise in consulting and project management will drive successful outcomes, while your strong communication skills will facilitate engagement with stakeholders. This position offers an exciting opportunity to shape the future of digital transformation in a dynamic environment, where your contributions will directly impact client success. Join a forward-thinking team that values innovation and professional growth.

Qualifications

• 6+ years of consulting experience with a focus on digital transformation.
• Experience leading large-scale digital transformation projects.
• Strong communication and interpersonal skills for stakeholder engagement.

Responsibilities

• Assist in developing and implementing digital transformation strategies.
• Monitor project progress and report on key performance indicators.
• Act as a key contact for client stakeholders and foster collaboration.

Skills

Consulting

Digital Transformation

Project Management

Communication Skills

Stakeholder Engagement

Leadership

Interpersonal Skills

Problem Solving

Education

Bachelor's Degree in a Relevant Field

Advanced Degrees

Tools

Salesforce

SAP

Project Planning Tools

Job description

SoftServe is a digital authority that advises and provides services at the cutting-edge of technology. We empower enterprises and software companies to (re)identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy.

The Transformation Principal (TP) supports the planning and execution of digital transformation initiatives, serving as a key contributor to program success. The TP engages directly with clients, helping to shape and deliver tailored digital strategies and solutions that align with the clients' business objectives. Working closely with the Digital Transformation Lead (DTL) and other senior stakeholders, the TP assists in defining the strategy, roadmaps, solutions, business case, scope, schedule, and budgets, ensuring that transformation projects are executed effectively.

The TP role requires a balance of technical and business acumen, with a focus on delivering high-quality outcomes. The TP is expected to communicate effectively with client stakeholders and contribute to the coordination of cross-functional teams, aligning efforts with the overall transformation strategy. The TP plays an active role in the implementation phases of digital transformation programs, enhancing their expertise and contributing to successful project delivery

Duties & Responsibilities

• Assist in the development and implementation of digital transformation strategies that leverage effective technologies and platforms to meet client needs.
• Contribute to the design of transformative solutions, working under the guidance of the DTL and other senior leaders.
• Ensure digital goals align with the overall business strategy and key objectives like growth, efficiency, or customer experience improvement.
• Identify customer pain points and expectations, and determining how digital solutions can meet or exceed them.
• Define the business case to meet the business strategy of the organization
• Define key performance indicators (KPIs) to measure the success of the digital strategy.
• Articulate the long-term objectives for adopting digital tools and technologies.

Support Delivery of Transformation Programs:

• Participate in managing digital transformation programs, ensuring alignment with project goals, timelines, and budgets.
• Monitor project progress, track milestones, burndown reporting, and report on key performance indicators to the DTL and other stakeholders.
• Assist in risk identification and mitigation planning within transformation programs.
• Comfortable managing Digital Transformation projects with little need for oversight

Engage with Stakeholders:

• Act as a key point of contact for client stakeholders, providing updates and facilitating discussions around project status, challenges, and opportunities.
• Collaborate with internal and client teams to foster a collaborative environment that drives project success.

Leadership and Team Coordination:

• Provide guidance and support to junior team members, helping to develop their skills and understanding of transformation processes.
• Coordinate with various project teams to ensure that tasks are aligned and resources are effectively utilized.

Continuous Learning and Development:

• Actively seek opportunities for professional growth, including learning about emerging technologies and methodologies relevant to digital transformation.
• Engage in internal training and development programs to build expertise and prepare for progression to the DTL role.
• Experience in leading cross-functional projects/modules from design to implementation, with a capability to work independently
• Proven track record of contributing to shaping and selling of digital transformation projects and programs
• A minimum of 6 years of Consulting experience
• Experience in Consulting (Trabnsformation, IT or Management), or a related field, with a proven track record of contributing to successful digital transformation projects.
• Familiarity with leading technology platforms such as Salesforce, SAP, or other enterprise solutions.
• Strong communication and interpersonal skills, with the ability to effectively engage with both technical and non-technical stakeholders.
• Project management skills, including familiarity with project planning tools and methodologies.
• Ability to work collaboratively in a dynamic, fast-paced environment.
• Eagerness to learn and grow within the organization, with a clear aspiration to advance into senior roles.

Required Skills

• More than 6 years of experience in Consulting (Transformaion, IT or Management)
• Experience in being part of the delivery of large-scale Digital Transformation programs and projects in complex enterprise environments.
• Operating for a minimum of 2 years in similar client-facing role, driving opportunities, revenue, and delivery, engaging with mid-level to senior stakeholders
• Familiarity with leading technology platforms such as Salesforce, SAP, or other enterprise solutions.
• Strong communication and interpersonal skills, with the skills to effectively engage with technical and non-technical stakeholders.
• Project management skills, including familiarity with project planning tools and methodologies.
• Skills to work collaboratively in a dynamic, fast-paced environment.
• Eagerness to learn and grow within the organization, with a clear aspiration to advance into senior roles.

Supervisory Responsibilities

Not Applicable.

Qualifications

Education: Bachelor’s degree in a relevant field. Advanced degrees are a plus.

Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP.

Other Requirements

Willingness to travel as required

Nice to have - Fluency in French

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at SoftServe by 2x

Get notified about new Digital Specialist jobs in United Kingdom.

London, England, United Kingdom 1 year ago

Digital Nomads - Work from Home Opportunity!

Digital Nomads - Work from Home Opportunity!

Liverpool, England, United Kingdom 5 days ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 3 months ago

Social Media Manager - Strategy & Content Creation - freelance & 100% remote

London, England, United Kingdom 2 months ago

SEO Specialist – UK Market (Affiliate & iGaming)

Ramsbottom, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 1 day ago

Digital Specialist / Account Manager - Paid Social - Fitness Industry

Social Media Content Creator - Job Based Onsite in Dubai

Leeds, England, United Kingdom 4 days ago

Manchester, England, United Kingdom 1 day ago

Manchester, England, United Kingdom 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.