Digital Transformation Officer

Veolia Environmental Services (Uk) Plc; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual Performance Bonus

Car Allowance

25 days annual leave

Company pension scheme

Employee discounts

Job summary

Veolia Environmental Services (Uk) Plc is seeking a data-driven analyst to collaborate with operational teams and take ownership of high-quality data for reporting and decision-making. You will work with product teams to optimise systems and support digital training initiatives.

The role requires practical knowledge of BI tools, Excel, SQL, and Google Workspace, with a focus on improving service efficiency and real-time data availability.

Qualifications

• Proven experience working with operational management or an analytical role supporting business change.
• Exceptional problem-solving skills.
• Strong relationship management and communication skills to explain complex data analysis and support non-technical users.
• Positive, proactive, forward-thinking attitude with a pragmatic approach to user and environmental needs.
• A degree in a relevant field is preferred.
• Practical understanding of Power BI, Excel, SQL, and Google Workspace.

Responsibilities

• Collaborate closely with operational teams to ensure data and reporting are effectively used to enhance service efficiency and performance.
• Take ownership of operational data, maintaining it to the highest standard of accuracy, currency, and real-time availability.
• Leverage the latest technology and collaborate with our product departments to optimise efficiency and drive improvements through smarter use of existing systems or innovative application of new technology.
• Support the creation and delivery of our digital training strategy and deliver operational end-user training.
• Take guidance from the Digital Transformation Manager, Contract Managers, and the central data analysis team to deliver a planned data-driven approach to service management.
• Collaborate with the national transformation team to align with the digital transformation strategy for treatment.
• Ensure that operational front-line managers can confidently use Management Information for better business decisions by capturing requirements for reporting and system changes and implementing these through relevant channels
• Support the creation and deliver product roadmaps with the support of the central product teams.

Skills

Analytical thinking

Communication

Problem solving

Stakeholder management

Education

Bachelor's degree in a relevant field (math/science/business/IS/environmental services)

Tools

Power BI

Excel

SQL

Google Workspace

Job description

• Collaborate closely with operational teams to ensure data and reporting are effectively used to enhance service efficiency and performance.
• Take ownership of operational data, maintaining it to the highest standard of accuracy, currency, and real-time availability.
• Leverage the latest technology and collaborate with our product departments to optimise efficiency and drive improvements through smarter use of existing systems or innovative application of new technology.
• Support the creation and delivery of our digital training strategy and deliver operational end-user training.
• Take guidance from the Digital Transformation Manager, Contract Managers, and the central data analysis team to deliver a planned data-driven approach to service management.
• Collaborate with the national transformation team to align with the digital transformation strategy for treatment.
• Ensure that operational front-line managers can confidently use Management Information for better business decisions by capturing requirements for reporting and system changes and implementing these through relevant channels
• Support the creation and deliver product roadmaps with the support of the central product teams.

What are we looking for?

• Proven experience working with operational management or an analytical role supporting business change.
• Exceptional problem-solving skills.
• Strong relationship management and communication skills to clearly explain complex data analysis and provide support to a diverse range of end-users, including non-technical users.
• Positive, proactive, and forward-thinking attitude, with a pragmatic approach to user and environmental needs.
• A degree in a relevant field (e.g. math, science, business, information systems, environmental services) is preferred.
• Practical understanding of Power BI, Excel, SQL, and Google Workspace.
• We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

What we can offer you;

• Eligible for Annual Performance Bonus
• Eligible for Car Allowance
• 25 days of annual leave
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

Salary - £31,000 plus bonus, car allowance and other benefits.

Location - South East Region

Hours - 40 hours per week, Monday to Friday 8am to 4:30pm

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life

What you'll be doing:

You will support the South East Digital Treatment team to help optimise use of data, improve reporting and rethink back office processes. You will remove unnecessary paper processes and administrative resources and support project rollouts and development of innovative technology solutions. In this role you will