Digital Transformation Lead: Back-Office Automation & Data

Veoli; Norwich; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Pension scheme

Discounts on groceries & retailers

Health and wellbeing resources

24x7 virtual GP for you and family

Volunteer day

Job summary

Veolia is seeking a Digital Transformation Manager to drive back-office digitisation and automation across Tendring and Norwich sites with hybrid working and travel involved. You will lead data-driven improvements and collaborate with central systems to deliver national rollouts.

The ideal candidate will have strong data skills, excellent communication, and experience managing operational change, including GIS-enabled analytics and large dataset handling.

Qualifications

• Proven experience in operational or analytical management supporting business change.
• Strong data skills with ability to simplify complex data for end users.
• Excellent communication and relationship management abilities.

Responsibilities

• Own and rethink back office processes to remove unnecessary paper and support national project rollouts.
• Deliver product roadmaps with the central operational systems team.
• Work with operational teams to ensure data and reporting improve efficiency and performance.
• Develop and implement technology to digitise services and automate processes.
• Support digital training strategy to deliver end-user training.
• Assist with service changes to improve efficiency using routing and GIS.
• Manipulate large datasets for service analysis and operations.

Skills

Data analysis

Excel/Google Sheets

Communication skills

Relationship management

Tools

GIS

Job description

Veolia is seeking a Digital Transformation Manager to drive back-office digitisation and automation across Tendring and Norwich sites with hybrid working and travel involved. You will lead data-driven improvements and collaborate with central systems to deliver national rollouts.

The ideal candidate will have strong data skills, excellent communication, and experience managing operational change, including GIS-enabled analytics and large dataset handling.