Digital Systems Trainer

Barchester Healthcare; North Shields; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in healthcare is seeking a Digital Systems Trainer to support its digital transformation initiatives. This exciting role involves implementing e-care planning, electronic rostering, and CRM systems, ensuring integration and adoption across all sites. The successful candidate will design training materials, deliver engaging training sessions, and act as a subject matter expert in digital training. With a strong focus on customer satisfaction and teamwork, this position offers significant travel opportunities and the chance to make a meaningful impact in a rapidly expanding organization. If you're passionate about digital training and healthcare, this is the perfect opportunity for you.

Qualifications

• Experience delivering digital systems training in a healthcare setting.
• Ability to manage large-scale digital projects across multiple sites.

Responsibilities

• Designing training strategies and materials for digital systems.
• Delivering training through various methods including remote video training.

Skills

Digital Systems Training

Project Management

Communication Skills

Customer Satisfaction Focus

Attention to Detail

Job description

To support our transformational digital strategy, the Learning and Development team has an exciting new role for a Digital Systems Trainer to join the Barchester family.

The Digital Systems Trainer role is a new position created to implement Barchester's digital transformation projects, including e-care planning, electronic rostering, CRM, and HRIS, ensuring full integration, adoption, and ongoing maintenance.

Reporting to the Head of Digital Training, the Digital Systems Trainer will be a key member of the Digital Transformation Team, working closely with implementation leads, operations, the L&D team, and project teams.

The role involves designing training strategies and materials, delivering training across all sites via face-to-face classroom sessions, individual coaching, remote video training, and post-training support. Additionally, this role will act as the subject matter expert on various digital training aspects and provide guidance on change management throughout the organization.

The position requires significant travel across a designated division/region, including national travel and overnight stays as necessary.

About Barchester Healthcare:

We are one of the UK's leading healthcare providers, ranking third in the market, with over 250 nursing homes and hospitals nationwide. With a successful new builds program, opening approximately 10 new homes each year for the next three years, we are expanding rapidly.

Required experience:

• Experience delivering digital systems training from inception to implementation, ideally within a healthcare setting
• Experience managing large-scale digital projects across multiple sites
• Excellent written and communication skills
• Strong focus on customer satisfaction for internal stakeholders
• Ability to meet tight deadlines and KPIs
• Teamwork skills
• Ability to work independently
• Good attention to detail and design skills

Barchester has been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for, and 14th in the Top 25 Best Big Companies to Work For in the UK.

If you are looking to develop a career with a supportive employer that offers progression opportunities, Barchester is an empowering and rewarding place to work.