Digital Systems Trainer

Barchester Healthcare; Bedlington; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare is looking for a Digital Systems Trainer to support its transformational digital strategy. This exciting role involves implementing digital transformation projects, ensuring systems are fully integrated and adopted. The successful candidate will design and deliver training across various sites, act as a subject matter expert, and provide guidance on change management. With a strong focus on customer satisfaction and teamwork, this position offers an empowering environment for career development and progression. Join a rapidly expanding organization that values its employees and fosters growth.

Qualifications

• Experience delivering digital systems training within healthcare.
• Ability to manage large-scale digital projects across multiple sites.

Responsibilities

• Design training strategies and materials for digital systems.
• Deliver training sessions and provide post-training support.
• Act as a subject matter expert on digital training.

Skills

Digital Systems Training

Project Management

Communication Skills

Customer Satisfaction Focus

Attention to Detail

Job description

To support our transformational digital strategy, the Learning and Development team has an exciting new role for a Digital Systems Trainer to join the Barchester family.

Role Overview

The Digital Systems Trainer is a new position created to implement Barchester’s digital transformation projects, including e-care planning, electronic rostering, CRM, and HRIS. The role ensures these systems are fully integrated, adopted, and maintained for the future.

Reporting and Responsibilities

Reporting to the Head of Digital Training, the Digital Systems Trainer will be a key member of the Digital Transformation Team, working closely with implementation leads, operations, the L&D team, and project teams.

1. Design training strategies and materials.
2. Deliver training across all sites via face-to-face sessions, individual coaching, remote video training, and post-training support.
3. Act as the subject matter expert on various aspects of digital training.
4. Provide guidance on change management across the organization.

Travel Requirements

The role involves significant travel across a designated division/region, with national travel and overnight stays as required.

About Barchester Healthcare

Barchester Healthcare is one of the UK’s leading healthcare providers, ranking third in the UK with over 250 nursing homes and hospitals nationwide. With a successful new builds programme, we are expanding rapidly, opening approximately 10 new homes annually over the next three years.

Required Experience

• Experience delivering digital systems training from inception to implementation, ideally within healthcare.
• Experience managing large-scale digital projects across multiple sites.
• Excellent written and communication skills.
• Strong focus on customer satisfaction for internal stakeholders.
• Ability to meet tight deadlines and KPIs.
• Teamwork and initiative.
• Attention to detail and good design sense.

Additional Information

Barchester has been awarded a two-star outstanding rating by Best Companies, ranked 11th in the Top 20 Best Health & Social Care Companies, and 14th in the Top 25 Best Big Companies to Work For in the UK.

If you are seeking to develop your career with a supportive employer offering progression opportunities, Barchester is an empowering and rewarding place to work.

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