Digital Systems Trainer

NHS; Bedlington; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading healthcare provider is seeking a Digital Systems Trainer to support their digital transformation projects. This role involves designing training strategies, delivering training sessions, and acting as a subject matter expert. The position requires significant travel and collaboration with various teams to ensure successful implementation and adoption of digital systems.

Qualifications

• Experience in digital training delivery within healthcare.
• Managing large-scale digital projects across multiple sites.

Responsibilities

• Design training strategies and materials for digital systems.
• Deliver training through various methods including face-to-face and remote.

Skills

Communication

Teamwork

Attention to Detail

Job description

Barchester Healthcare is one of the UK's leading healthcare providers, ranking third with over 250 nursing homes and hospitals nationwide. They are expanding rapidly, with a new builds programme adding 10 new homes annually for the next three years. The Digital Systems Trainer role is a new position created to support Barchester's digital transformation projects, including e-care planning, electronic rostering, CRM, and HRIS, ensuring full integration, adoption, and ongoing maintenance.

Main duties of the job

The Digital Systems Trainer will design training strategies and materials, delivering training through face-to-face sessions, individual coaching, remote videos, and post-training support. The role acts as a subject matter expert on digital training and provides guidance on change management across the organisation. It involves significant travel within a designated region and nationally, including overnight stays.

About us

Barchester Healthcare, the third largest healthcare provider in the UK, operates over 250 nursing homes and hospitals. With a robust new builds programme, they are expanding quickly and successfully.

Job responsibilities

Supporting Barchester's digital strategy, the Learning and Development team seeks a Digital Systems Trainer to join the Digital Transformation Team. Reporting to the Head of Digital Training, the trainer will collaborate with implementation leads, operations, and the L&D team to design and deliver training, act as a digital training expert, and guide change management efforts.

The role requires extensive travel across regions and nationally, including overnight stays.

Required experience

• Experience delivering digital systems training from inception to implementation, preferably in healthcare
• Experience managing large-scale digital projects across multiple sites
• Strong focus on customer satisfaction for internal stakeholders
• Ability to meet tight deadlines and KPIs
• Teamwork and independent working skills
• Attention to detail and good design sense

Person Specification

Qualifications

• Experience in digital training delivery within healthcare, managing large projects, excellent communication skills, stakeholder satisfaction focus, deadline-oriented, team player, self-motivated, detail-oriented.

Disclosure and Barring Service Check

This role requires a DBS check due to its nature and the Rehabilitation of Offenders Act 1974 (Exceptions) Order.