Digital Systems Trainer

HealthJobs4U Ltd; Gateshead; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking a Digital Systems Trainer to support their digital transformation projects. This role involves designing and delivering training across various sites, ensuring successful adoption of digital systems like e-care planning and HRIS. The ideal candidate will have experience in managing large-scale digital projects, excellent communication skills, and a strong focus on customer satisfaction. Join a company recognized for its outstanding workplace culture and be part of a team that values professional development and progression opportunities.

Qualifications

• Experience delivering digital systems training in a healthcare setting.
• Ability to manage large-scale digital projects across multiple sites.

Responsibilities

• Designing training strategies and materials for digital systems.
• Delivering training through various methods including face-to-face and remote.

Skills

Digital Systems Training

Project Management

Communication Skills

Customer Satisfaction Focus

Teamwork

Attention to Detail

Job description

To support our transformational digital strategy, the Learning and Development team has an exciting new role for a Digital Systems Trainer to join the Barchester family.

The Digital Systems Trainer is a new position responsible for implementing Barchester's digital transformation projects, including e-care planning, electronic rostering, CRM, and HRIS, ensuring full integration, adoption, and ongoing maintenance.

Reporting to the Head of Digital Training, the Digital Systems Trainer will be a key member of the Digital Transformation Team, working closely with implementation leads, operations, the L&D team, and project teams.

The role involves designing training strategies and materials, delivering training across all sites through face-to-face classroom sessions, individual coaching, remote video training, and post-training support. Additionally, this role acts as the subject matter expert on various aspects of digital training and provides guidance on change management within the organization.

It requires significant travel across a designated division or region, including national travel and overnight stays as needed.

Barchester Healthcare is one of the UK's leading healthcare providers, ranking third in the market with over 250 nursing homes and hospitals nationwide. With a successful new builds program, we plan to open approximately 10 new homes annually over the next three years, supporting our rapid expansion.

Required experience:

• Experience delivering digital systems training from inception to implementation, ideally within a healthcare setting
• Experience managing large-scale digital projects across multiple sites
• Excellent written and verbal communication skills
• A focus on customer satisfaction for internal stakeholders
• Ability to meet tight deadlines and KPIs
• Strong teamwork skills
• Ability to work independently
• Good attention to detail and design sense

Barchester has been awarded a two-star 'outstanding' rating by Best Companies, ranked 11th among the Top 20 Best Health & Social Care Companies to work for, and 14th in the Top 25 Best Big Companies to Work For in the UK.

If you are seeking to develop your career with a supportive employer offering progression opportunities, Barchester is an empowering and rewarding place to work.

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