Digital Systems Trainer

Barchester Healthcare; Gateshead; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking healthcare provider as a Digital Systems Trainer, where you'll play a pivotal role in implementing innovative digital transformation projects. This exciting opportunity involves designing and delivering comprehensive training programs to ensure successful adoption of new systems across the organization. With a focus on customer satisfaction and collaboration, you'll work closely with various teams to facilitate change management and support the growth of the organization. If you're passionate about digital training and looking for a rewarding career with progression opportunities, this role is perfect for you.

Qualifications

• Experience delivering digital systems training in a healthcare setting.
• Ability to manage large-scale digital projects across multiple sites.

Responsibilities

• Design training strategies and materials for digital systems.
• Deliver training through various methods including remote video sessions.

Skills

Digital Systems Training

Project Management

Communication Skills

Customer Satisfaction Focus

Teamwork

Attention to Detail

Job description

4 days ago Be among the first 25 applicants

To support our transformational digital strategy, the Learning and Development team has an exciting new role for a Digital Systems Trainer to join the Barchester family.

The Digital Systems Trainer is a new position created to implement Barchester's digital transformation projects, including e-care planning, electronic rostering, CRM, and HRIS, ensuring full integration, adoption, and future maintenance.

Reporting to the Head of Digital Training, the Digital Systems Trainer will be a key member of the Digital Transformation Team, working closely with implementation leads, operations, the L&D team, and project managers.

The role involves designing training strategies and materials, delivering training through face-to-face classroom sessions, individual coaching, remote video training, and post-training support. The trainer will also act as a subject matter expert on various aspects of digital training and provide guidance on change management across the organization.

This position requires significant travel across a designated division or region, with potential for national travel and overnight stays as needed.

Barchester Healthcare is one of the UK's leading healthcare providers, the third largest in the country, with over 250 nursing homes and hospitals nationwide. With a successful new builds program, including 10 new homes opening each year for the next three years, we are expanding rapidly.

Required Experience

• Experience delivering digital systems training from inception to implementation, ideally within a healthcare setting
• Experience managing large-scale digital projects across multiple sites
• Excellent written and communication skills
• A keen focus on customer satisfaction for internal stakeholders
• Ability to meet tight deadlines and KPIs
• Strong teamwork skills
• Ability to work independently and proactively
• Good attention to detail and design sense

Barchester has been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for, and 14th in the Top 25 Best Big Companies to Work For in the UK.

If you are looking to develop a career with an employer that supports growth and offers progression opportunities, Barchester is a rewarding and empowering place to work.