Digital Support Volunteer

Voluntary Sector Gateway; United Kingdom; Remote; GBP 10,000 - 40,000; Full time

Job description

Looking for a volunteering opportunity? See the latest Scotland-wide volunteering opportunities at Volunteer Scotland. We also regularly update our website with the latest opportunities within West Lothian.

To find the right opportunity for you, use keywords and your postcode (e.g., EH48 1AX) to refine your search.

You will be matched with a client who wants to learn about a device (phone, tablet, laptop). Through short weekly sessions over the phone or in person, your support and encouragement could help them to:

1. Understand the basics of using their chosen device
2. Undertake specific online tasks such as email, joining online groups, or web browsing and using search engines
3. Feel connected and engaged
4. Reduce feelings of loneliness, isolation, and vulnerability

Experience required

• Solid understanding of one or more specific device(s) e.g., iPad, Android tablet or phone, Windows or Mac computer, Chromebook, etc.
• Good listening and communication skills
• Friendly personality / approachable
• Reliable with good time keeping
• Patience and empathy
• Non-judgemental
• Respectful of confidentiality
• Able to work within set boundaries
• Keep accurate call records and feed back to the team regularly

Support

Restrictions

Minimum age: 18

Should be able to make your way to clients' homes.