Digital Services Manager

Voyage Education Partnership; Boston; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid working

Investment in professional development

Flexible working arrangements

Job summary

Voyage Education Partnership is seeking an ambitious Digital Services Manager to lead the operational delivery of our digital infrastructure, technology services and cyber security across the Trust.

You will work with the COO, Executive Team, Headteachers and Trustees to lead the Digital Services Team, drive technology innovation, ensure secure and resilient digital services, and enable teaching, learning and business operations across our academies.

Qualifications

• Significant experience leading digital services and infrastructure operations within a multi-site organisation.

Responsibilities

• Provide operational leadership for all aspects of the Trust's digital infrastructure and technology services.
• Lead cyber security strategy, incident response, vulnerability management and cyber resilience.
• Oversee IT service management and customer-focused support across all schools and central teams.
• Drive digital transformation programmes and infrastructure modernisation projects.
• Manage digital procurement, supplier management and technology investment planning.
• Lead business continuity, disaster recovery and organisational resilience activities.

Skills

Digital leadership

Cloud technologies

Cybersecurity

Stakeholder management

Communication

Education

Bachelor's degree in IT/Computing

Tools

Microsoft 365

Azure

Entra ID

Intune

SharePoint

Teams

Exchange Online

Microsoft Defender

Firewalls

Networking

Job description

Lead Digital Transformation Across a Growing Multi-Academy Trust

Voyage Education Partnership is seeking an ambitious, experienced and forward-thinking Digital Services Manager to lead the operational delivery of our digital infrastructure, technology services and cyber security provision across the Trust.

This is an exciting opportunity for a highly skilled technology leader to shape and deliver a modern, secure, cloud-first digital environment that supports teaching, learning and business operations across our academies.

Working closely with the Chief Operating Officer, Executive Team, Headteachers and Trustees, you will be responsible for leading the Trust's Digital Services Team, driving technology innovation, managing cyber security and ensuring that digital services remain secure, reliable and resilient.

About the Role

As Digital Services Manager, you will provide operational leadership for all aspects of the Trust's digital infrastructure and technology services, including:

• Microsoft 365, Azure, Entra ID, Intune and Microsoft Defender environments.
• Network infrastructure, connectivity, telephony and end-user computing services.
• Cyber security strategy, incident response, vulnerability management and cyber resilience.
• IT service management and customer-focused support services across all schools and central teams.
• Digital transformation programmes and infrastructure modernisation projects.
• Digital procurement, supplier management and technology investment planning.
• Business continuity, disaster recovery and organisational resilience activities.

The successful candidate will play a significant role in supporting the Trust's continued development and ensuring technology remains a strategic enabler for educational excellence and operational effectiveness.

What We Are Looking For

We are seeking a confident and inspirational leader who can combine strong technical expertise with outstanding service delivery and stakeholder management skills.

You will have:

• Significant experience leading digital services, infrastructure operations and technology delivery within a complex multi-site organisation.
• Extensive knowledge of Microsoft cloud technologies including Microsoft 365, Azure, Entra ID, Intune, SharePoint, Teams and Exchange Online.
• Strong cyber security expertise and experience of managing enterprise security controls and incident response activities.
• Experience managing network infrastructure, enterprise wireless environments and firewall technologies.
• Excellent leadership, communication and stakeholder engagement skills.
• The ability to translate complex technical issues into clear advice for non-technical audiences.
• A commitment to continuous improvement, innovation and exceptional customer service.

Qualifications such as Microsoft certifications, ITIL, cyber security certifications or project management qualifications would be advantageous.

Why Join Voyage Education Partnership?

Voyage Education Partnership is a thriving and ambitious multi-academy trust serving communities across Lincolnshire. We are committed to providing outstanding education and ensuring that every child can thrive.

In return, we offer:

• The opportunity to lead a modern Microsoft cloud-first technology environment.
• A key strategic leadership role within a successful and growing Trust.
• Investment in professional development and learning opportunities.
• Agile and flexible working arrangements, including hybrid working where operationally appropriate.
• The opportunity to make a real difference to the education and life chances of children and young people.