Head of Digital Services

Adria Solutions Ltd; Manchester; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Adria Solutions Ltd. in Manchester is seeking an experienced Head of Digital Services to lead IT operations, strategy, and digital transformation across the group.

You will own the technology roadmap, drive secure, reliable services, and oversee budgets, suppliers, and a multi-disciplinary IT team, with a focus on Microsoft 365, Azure, and Dynamics 365 in a regulated environment. Hybrid working is offered.

Qualifications

• Senior leadership with IT and digital services responsibility across multiple sites.
• Strong service delivery expertise with ITIL-aligned operations.
• Proven cybersecurity leadership in regulated environments.

Responsibilities

• Own the group-wide IT and digital services strategy, governance, and technology roadmap.
• Lead IT service delivery across service desk, field support, infrastructure, and business systems.
• Drive Dynamics 365 implementation and optimisation.
• Manage budgets, suppliers, contracts and investments to deliver value for money.
• Lead and develop a multi-disciplinary IT team.
• Ensure services evolve with business growth.

Skills

Leadership

ITIL knowledge

Cybersecurity leadership

Budget management

Stakeholder engagement

Strategic thinking

Tools

Microsoft 365

Azure

Microsoft Dynamics 365

Cloud technologies

Job description

Head of Digital Services Manchester

Our client, a UK-based group, is seeking an experienced Head of Digital Services to lead end-to-end IT operations, technology strategy, and digital transformation across the organisation and its subsidiaries.

This is a strategic and operational leadership role, responsible for delivering secure, reliable IT services while driving technology modernisation across infrastructure, business applications, cybersecurity, and ways of working.

Key Responsibilities

• Own the group-wide IT and digital services strategy, governance, and technology roadmap
• Lead IT service delivery across service desk, field support, infrastructure, and business systems
• Drive the implementation, optimisation, and ongoing development of Microsoft Dynamics 365
• Own and enhance the organisation s management system
• Strengthen cybersecurity, data protection, compliance, and risk management
• Identify and embed AI technologies, including AI agents, safely and pragmatically to improve business outcomes
• Manage IT budgets, suppliers, contracts, and technology investments to deliver value for money
• Lead, develop, and inspire a multi-disciplinary IT team
• Ensure technology services continue to evolve in line with business objectives and organisational growth

What We re Looking For

• Senior leadership experience with responsibility for IT and digital services across multi-site organisations
• Strong service delivery expertise and ITIL-aligned operational management
• Proven cybersecurity leadership within regulated or sensitive environments
• Successful delivery of major IT systems, platforms, and transformation programmes
• Experience managing budgets, third-party suppliers, contracts, and technical teams
• Strong knowledge of Microsoft 365, Azure, cloud technologies, and modern workplace security
• Experience with Microsoft Dynamics 365 or similar enterprise business systems
• Experience within healthcare or another regulated environment is desirable
• A strategic, commercially minded approach combined with the ability to remain hands-on when required

This is an excellent opportunity for an experienced IT Director, Head of IT, Head of Digital, or Head of Digital Services to shape and lead technology services at group level, balancing operational excellence with forward-thinking digital transformation.

Competitive salary and hybrid working offered.