Digital Service Assessor: Assurance Leader & Advisor

Department for Work and Pensions (DWP)

Birmingham

On-site

GBP 55,000 - 70,000

Full time

3 days ago

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Job summary

The Department for Work and Pensions (DWP) seeks a Digital Service Assessor to lead independent, evidence-based assessments across digital services. You will evaluate evidence, chair discussions, manage disagreement and communicate outcomes to support governance decisions.

The role offers broad exposure to DWP's digital portfolio and opportunities to join assessor accreditation programs. Based in Birmingham, you will collaborate with multidisciplinary teams and senior stakeholders, developing

Qualifications

Provide quality assurance and independent review across complex digital services and programmes.
Lead assessments from preparation to outcome with evidence-based decisions.
Apply strong analytical skills to evaluate evidence and align with the Government Service Standard.
Help develop assurance methods and share knowledge across teams.

Responsibilities

Provide quality assurance by planning and conducting independent reviews across complex digital services.
Lead assessments from preparation to outcome, supporting service teams to present evidence.
Communicate assessment findings clearly to service teams, senior stakeholders and governance forums.
Plan and organise assessment activity, manage priorities and produce concise reports and recommendations.
Build an influential network across DWP and cross-government assessor community.