Digital Print Operator

Get Recruited Ltd; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Overtime paid at 1.5x

Discretionary bonus

Workplace pension

Private healthcare

Dental cover

25 days annual leave

Full training

Staff discounts

Career progression

Job summary

Get Recruited Ltd in London (Canary Wharf) is seeking a Digital Print Operator to join our retail team. You will operate Xerox digital print equipment, prepare jobs, and ensure high-quality output while delivering excellent customer service.

Responsible for setting up media, colour settings, finishing options, and handling orders with accuracy. Overtime and benefits accompany this hands-on role in a busy retail environment.

Qualifications

• Previous experience operating digital print equipment is preferred.
• Strong customer service skills and professional attitude.
• Ability to manage multiple priorities in a busy retail environment.

Responsibilities

• Operate Xerox digital print equipment and prepare print jobs.
• Set up media, colour settings and finishing options for quality output.
• Monitor production and ensure consistent print quality across jobs.
• Assist customers on product selection and process orders with accurate payments.

Skills

Customer service

Attention to detail

Multitasking

Adobe Creative Suite (bonus)

Tools

Xerox production printers

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Job description

Digital Print Operator
London - Canary Wharf, Monday to Friday
Up to £30,000 + Great Benefits

The Opportunity:

Get Recruited are recruiting on behalf of a design and branded merchandise business who are looking for a Digital Print Operator to join their retail team. This is a hands-on role where you'll produce high-quality printed materials while delivering outstanding service to every customer. You'll be responsible for managing print jobs from start to finish, maintaining excellent print quality, and helping customers choose the right products and services to meet their needs.

The Role:

• Operate Xerox digital print equipment.
• Prepare and set up print jobs, selecting the correct media, colour settings, and finishing options.
• Monitor production to ensure every job meets quality standards.
• Use finishing equipment including laminators, binders, cutters, and other machinery where required.
• Welcome customers and help them choose the most suitable print products and services.
• Respond to customer enquiries in person, over the phone, and by email in a professional and timely manner.
• Offer guidance on artwork and file preparation to help customers achieve the best possible print results.
• Build positive relationships that encourage repeat business and excellent customer experiences.
• Process customer orders and payments accurately using the point-of-sale system.
• Maintain a professional and welcoming retail environment.
• Support colleagues during busy periods and contribute to the overall success of the team.

The Person:

• Previous experience operating digital print equipment, ideally Xerox production printers would be a big advantage but not necessary.
• Excellent customer service skills with a friendly, approachable, and professional attitude.
• Ability to manage multiple priorities and perform well in a busy retail environment.
• Strong attention to detail and commitment to producing high-quality work.
• Experience using Adobe Creative Suite, including Photoshop, Illustrator, and InDesign would be a bonus.
• Previous experience in a retail, retail print or customer-facing print environment.

The Benefits:

• Overtime paid at 1.5x standard rate.
• Discretionary bonus scheme.
• Workplace pension and life insurance.
• Private healthcare and dental cover.
• 24 days annual leave plus bank holidays.
• Full training on Xerox equipment and company systems.
• A supportive, friendly working environment.
• Opportunities for career development and progression.
• Staff discounts on print products and services.
• Regular working hours with overtime opportunities available.

This is a great opportunity for someone from a Digital Print Operator, Print Operator, Retail Print Operator, Digital Print & Customer Service Advisor, Retail Shop Assistant, Retail Print Assistant or similar background.

By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.