Digital Print Operator

GetRecruited UK Ltd; Greater London; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

Overtime paid at 1.5x

Discretionary bonus scheme

Private healthcare

Dental cover

Pension and life insurance

22 days annual leave

Training on Xerox equipment

Career progression

Staff discounts

Regular hours with overtime

Job summary

Get Recruited UK Ltd is seeking a Digital Print Operator in London (Canary Wharf) to join a design and branded merchandise business. You will operate Xerox equipment, prepare and finish print jobs, and assist customers with choosing products, ensuring high-quality results.

The role demands strong customer service, multitasking, and attention to detail, with benefits and training available. Prior retail/print experience is a plus.

Qualifications

• Experience operating digital print equipment.
• Excellent customer service skills.
• Ability to manage multiple priorities in a busy retail environment.
• Strong attention to detail and commitment to producing high-quality work.
• Experience using Adobe Creative Suite (Photoshop, Illustrator, InDesign) is a bonus.
• Previous experience in a retail/print environment.

Responsibilities

• Operate Xerox digital print equipment.
• Prepare and set up print jobs with correct media and color settings.
• Monitor production to ensure quality.
• Use finishing equipment (laminators, binders, cutters).
• Welcome customers and help them choose print products/services.
• Respond to inquiries in person, by phone, and by email.
• Advise on artwork and file preparation for best results.
• Build relationships to encourage repeat business.
• Process orders and payments via the POS system.
• Maintain a professional retail environment.
• Support colleagues during busy periods.

Skills

Customer service

Multitasking

Attention to detail

Adobe Creative Suite

Retail experience

Tools

Xerox printers

POS system

Job description

Digital Print Operator
London - Canary Wharf, Monday to Friday
Up to £30,000 + Great Benefits
The Opportunity:
Get Recruited are recruiting on behalf of a design and branded merchandise business who are looking for a Digital Print Operator to join their retail team.This is a hands-on role where you'll produce high-quality printed materials while delivering outstanding service to every customer.You'll be responsible for managing print jobs from start to finish, maintaining excellent print quality, and helping customers choose the right products and services to meet their needs.

The Role:

• Operate Xerox digital print equipment.
• Prepare and set up print jobs, selecting the correct media, colour settings, and finishing options.
• Monitor production to ensure every job meets quality standards.
• Use finishing equipment including laminators, binders, cutters, and other machinery where required.
• Welcome customers and help them choose the most suitable print products and services.
• Respond to customer enquiries in person, over the phone, and by email in a professional and timely manner.
• Offer guidance on artwork and file preparation to help customers achieve the best possible print results.
• Build positive relationships that encourage repeat business and excellent customer experiences.
• Process customer orders and payments accurately using the point-of-sale system.
• Maintain a professional and welcoming retail environment.
• Support colleagues during busy periods and contribute to the overall success of the team.

The Person:

• Previous experience operating digital print equipment, ideally Xerox production printers would be a big advantage but not necessary.
• Excellent customer service skills with a friendly, approachable, and professional attitude.
• Ability to manage multiple priorities and perform well in a busy retail environment.
• Strong attention to detail and commitment to producing high-quality work.
• Experience using Adobe Creative Suite, including Photoshop, Illustrator, and InDesign would be a bonus.
• Previous experience in a retail, retail print or customer-facing print environment.

The Benefits:

• Overtime paid at 1.5x standard rate.
• Discretionary bonus scheme.
• Workplace pension and life insurance.
• Private healthcare and dental cover.
• 24 days annual leave plus bank holidays.
• Full training on Xerox equipment and company systems.
• A supportive, friendly working environment.
• Opportunities for career development and progression.
• Staff discounts on print products and services.
• Regular working hours with overtime opportunities available.

This is a great opportunity for someone from a Digital Print Operator, Print Operator, Retail Print Operator, Digital Print & Customer Service Advisor, Retail Shop Assistant, Retail Print Assistant or similar background.

We are an equal opportunities employer and we never charge candidates a fee for our services.