Print Shop Assistant

Get Recruited Ltd; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Overtime 1.5x pay

Discretionary bonus scheme

Workplace pension and life insurance

Private healthcare and dental cover

24 days annual leave + bank holidays

Full training on Xerox equipment

Supportive working environment

Career development opportunities

Staff discounts on print products

Regular working hours with overtime

Job summary

Get Recruited Ltd is hiring a Print Shop Assistant in London (Canary Wharf) to produce high-quality printed materials and deliver excellent customer service. You will manage print jobs from start to finish, ensure print quality, and advise customers on the best products and services.

The role requires experience with digital print equipment and strong customer-facing skills in a busy retail environment. Overtime and benefits are part of the package.

Qualifications

• Experience operating digital print equipment, preferably Xerox production printers.
• Excellent customer service skills with a friendly and professional attitude.
• Ability to manage multiple priorities in a busy retail environment.
• Strong attention to detail and commitment to quality.
• Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) is a bonus.
• Experience in retail, retail print, or customer-facing print environment.

Responsibilities

• Operate Xerox digital print equipment.
• Prepare and set up print jobs, selecting media, colour settings and finishing options.
• Monitor production to meet quality standards.
• Use finishing equipment including laminators, binders, cutters and more.
• Welcome customers and help them choose suitable print products and services.
• Respond to customer enquiries in person, on the phone, and by email.
• Guide on artwork and file preparation to achieve best print results.
• Build relationships to encourage repeat business and good customer experiences.
• Process orders and payments accurately using the POS system.
• Maintain a professional and welcoming retail environment.
• Support colleagues during busy periods and contribute to team success.

Skills

Customer service

Multitasking

Attention to detail

Teamwork

Artwork guidance

Tools

Xerox digital print equipment

Adobe Creative Suite

Photoshop

Illustrator

InDesign

POS system

Laminators & finishing equipment

Job description

Print Shop Assistant
London - Canary Wharf, Monday to Friday
Up to £30,000 + Great Benefits
The Opportunity:
Get Recruited are recruiting on behalf of a design and branded merchandise business who are looking for a Print Assistant to join their retail team. This is a hands‑on role where you'll produce high‑quality printed materials while delivering outstanding service to every customer. You'll be responsible for managing print jobs from start to finish, maintaining excellent print quality, and helping customers choose the right products and services to meet their needs.

The Role:

• Operate Xerox digital print equipment.
• Prepare and set up print jobs, selecting the correct media, colour settings, and finishing options.
• Monitor production to ensure every job meets quality standards.
• Use finishing equipment including laminators, binders, cutters, and other machinery where required.
• Welcome customers and help them choose the most suitable print products and services.
• Respond to customer enquiries in person, over the phone, and by email in a professional and timely manner.
• Offer guidance on artwork and file preparation to help customers achieve the best possible print results.
• Build positive relationships that encourage repeat business and excellent customer experiences.
• Process customer orders and payments accurately using the point-of-sale system.
• Maintain a professional and welcoming retail environment.
• Support colleagues during busy periods and contribute to the overall success of the team.

The Person:

• Previous experience operating digital print equipment, ideally Xerox production printers would be a big advantage but not necessary.
• Excellent customer service skills with a friendly, approachable, and professional attitude.
• Ability to manage multiple priorities and perform well in a busy retail environment.
• Strong attention to detail and commitment to producing high-quality work.
• Experience using Adobe Creative Suite, including Photoshop, Illustrator, and InDesign would be a bonus.
• Previous experience in a retail, retail print or customer‑facing print environment.

The Benefits:

• Overtime paid at 1.5x standard rate.
• Discretionary bonus scheme.
• Workplace pension and life insurance.
• Private healthcare and dental cover.
• 24 days annual leave plus bank holidays.
• Full training on Xerox equipment and company systems.
• A supportive, friendly working environment.
• Opportunities for career development and progression.
• Staff discounts on print products and services.
• Regular working hours with overtime opportunities available.

This is a great opportunity for someone from a Digital Print Operator, Print Operator, Retail Print Operator, Digital Print & Customer Service Advisor, Retail Shop Assistant, Retail Print Assistant or similar background.

We are an equal opportunities employer and we never charge candidates a fee for our services.