Digital Operations & Compliance Lead - Data & Governance

Wates; Redditch; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus opportunity

Pension scheme

Private healthcare

26 days annual leave + bank holidays

Flexible working arrangements

Ongoing professional development

Job summary

WPS Planned Housing Maintenance is seeking a Digital Operations & Compliance Lead to drive digital standards, governance and data-driven reporting across planned works and retrofit programmes.

The role focuses on improving operational excellence, managing compliance, and delivering insights to senior leadership through dashboards and performance data. Collaboration with project teams and stakeholders is essential, with strong emphasis on continuous improvement and automation.

Qualifications

• Experience in Digital Operations, Compliance, Business Improvement or Operational Excellence.
• Strong understanding of compliance, governance and quality management in housing or property services.
• Experience managing digital platforms, reporting systems and dashboards.

Responsibilities

• Lead development and implementation of digital operational standards across planned works and retrofit programmes.
• Own divisional compliance frameworks meeting contractual and client requirements.
• Drive data management, reporting and document control processes.
• Develop and maintain dashboards, KPIs and performance reporting tools.

Skills

Digital operations

Compliance governance

Data analysis

Stakeholder management

Process improvement

Problem solving

Planning & organisation

Tools

Power BI

SharePoint

Microsoft 365

Job description

WPS Planned Housing Maintenance is seeking a Digital Operations & Compliance Lead to drive digital standards, governance and data-driven reporting across planned works and retrofit programmes.

The role focuses on improving operational excellence, managing compliance, and delivering insights to senior leadership through dashboards and performance data. Collaboration with project teams and stakeholders is essential, with strong emphasis on continuous improvement and automation.