Digital Loyalty Analyst - Shape the Pub's Digital Future

MOBOLISE; Burton upon Trent; Presencial; GBP 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career progression program

Employee discount 33%

Family discount 15%

Employee assistance program

Hotel discounts 50%

Refer a friend bonus 1500

Wagestream access

Retail discounts up to 30%

Resumo da oferta

Greene King is seeking a Digital Business Analyst to shape our loyalty-driven digital initiatives. You will analyse business needs, translate them into actionable requirements, and collaborate with product teams and vendors to deliver innovative digital solutions that enhance the pub experience.

Join a long-standing leader in British hospitality, driving digital transformation across brands while working in a fast-paced environment with opportunities to influence product strategy and customer

Qualificações

• Proven experience in business analysis within a fast-paced digital environment.
• Ability to work with ambiguity and manage multiple initiatives simultaneously.
• Strong communication and stakeholder management skills for workshops and governance.

Responsabilidades

• Lead business analysis activities for digital projects and continuous improvement initiatives from start to end.
• Gather and validate requirements from a wide range of stakeholders using best-practice techniques.
• Own and document the requirements, business and system processes accurately, including 'as is' and 'to be' states.
• Collaborate with product teams and third-party vendors to design and deliver world-class solutions.
• Build strong relationships across IT and the wider business to ensure successful delivery.

Conhecimentos

Business analysis

Stakeholder management

Agile & hybrid delivery

Requirements gathering

Workshop facilitation

Formação académica

BCS BA certifications

Descrição da oferta de emprego

Greene King is seeking a Digital Business Analyst to shape our loyalty-driven digital initiatives. You will analyse business needs, translate them into actionable requirements, and collaborate with product teams and vendors to deliver innovative digital solutions that enhance the pub experience.

Join a long-standing leader in British hospitality, driving digital transformation across brands while working in a fast-paced environment with opportunities to influence product strategy and customer